The Waymark Hotel - Banquet Server

Concord Hospitality Enterprises; Chattanooga (TN); On-site; USD 12,000 - 20,000; Full time

Benefits offered by this job

Competitive wages

Medical/Dental/Vision plans

401k with Company Match

Tuition assistance

Discounted room rates at Concord-manag

Job summary

Concord Hospitality Enterprises is seeking Banquet Servers to deliver exceptional guest service at a variety of events including receptions, meetings and banquets. You will set tables, assist with service during multi-course meals, and collaborate with teammates to ensure seamless events.

The role emphasizes strong communication, attention to detail, and a flexible schedule including evenings, weekends, and holidays to support busy event calendars.

Qualifications

• High school diploma or equivalent preferred.
• Prior serving or hospitality experience is a plus.
• Strong communication and interpersonal skills.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Commitment to delivering excellent guest service.
• Must have flexibility to work evenings, weekends, and holidays as needed.

Responsibilities

• Provide exceptional guest service to all customers.
• Arrange place settings, tables, chairs, linens according to Banquet Event Order (BEOs).
• Carry trays of food from staging areas, pour water and wine, while serving multiple course meals and buffet lines.
• Communicate effectively with guests regarding menu questions and any special dietary needs.
• Set up, execute, and maintain clean tables between the different courses.
• Assist fellow servers during peak periods to fulfill guest requests.
• Learn and practice buffet, plated, and reception-style meal services to Hilton and Concord standards.
• Perform side work to prepare for upcoming events.

Skills

Guest service

Team collaboration

Communication

Stamina and pace

Education

High school diploma

Job description

We are hiring Banquet Server(s)

As a Banquet Server you will play a key role in creating memorable experiences for our guests during receptions, meetings, trainings, reunions, and other special events. Your passion for service, teamwork, and attention to detail will ensure that every event runs smoothly and leaves a lasting impression.

We are hiring Banquet Server(s)

As a Banquet Server you will play a key role in creating memorable experiences for our guests during receptions, meetings, trainings, reunions, and other special events. Your passion for service, teamwork, and attention to detail will ensure that every event runs smoothly and leaves a lasting impression.

Responsibilities

• Provide exceptional guest service to all customers
• Arrange place settings, tables, chairs, linens according to Banquet Event Order (BEOs).
• Must be able to carry trays of food from staging areas, pour water and wine, while serving multiple course meals and buffet lines.
• Communicate effectively with guest regarding menu questions and any special dietary needs.
• Set up, execute, and maintain clean tables between the different courses.
• Assist fellow servers during peak periods to fulfill guest requests.
• Learn and practice buffet, plated, and reception-style meal services (training provided) to Hilton and Concord standards.
• Perform side work to prepare for upcoming events.

Qualifications

• High school diploma or equivalent preferred
• Prior serving or hospitality experience is a plus
• Strong communication and interpersonal skills
• Ability to work effectively in a fast-paced, team-oriented environment
• Commitment to delivering excellent guest service
• Must have flexibility to work evenings, weekends, and holidays as needed

Benefits (Full Time Associates Only)

Full-time associates are eligible to participate in a comprehensive benefit package, which includes

• Competitive wages
• Medical/Dental/Vision plans insurance
• Life insurance with Short Term and Long-Term disability options
• 401k with Company Match
• Tuition assistance
• Discounted room rates at Concord managed hotels
• Training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones, and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.

Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence.

We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.