The UPS Store Customer Service Sales Associate at The UPS Store #5048 Lenexa, KS

The UPS Store #5048; Lenexa (KS); Sur place; USD 30 000 - 40 000; Plein temps

Résumé du poste

Itlearn360 is seeking a Customer Service Sales Associate for The UPS Store #5048 in Lenexa, KS. The role involves delivering exceptional customer service, processing packages for shipping, and advising customers on products and services.

The ideal candidate will have a high school diploma or GED, prior sales experience, and the ability to manage multiple tasks effectively. Strong computer skills and a friendly disposition are essential for success in this position.

Qualifications

• 2 years college or high school diploma or GED required.
• Strong computer skills including Microsoft Office and Adobe Suites.
• Outstanding phone skills and communication skills.

Responsabilités

• Delivers outstanding customer service to customers.
• Practices good listening skills with customers and team members.
• Takes ownership of the customer's shipping needs.

Connaissances

Strong computer skills

Outstanding phone skills

Strong verbal and written communication skills

Multi-tasking

Sales experience

Formation

High school diploma or GED

Outils

Microsoft Office

Adobe Suites

Description du poste

The UPS Store Customer Service Sales Associate job at The UPS Store #5048, Lenexa, KS. The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiry
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

QUALIFICATIONS

• 2 year college or High school diploma or GED required
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Experience in selling products at POS
• Multi-tasking, fast paced work experience
• Prompt, reliable, and responsible
• Able to lift 40+ pounds