The Stella Hotel & Ballroom - Banquets Supervisor

Aimbridge Hospitality; Kenosha (WI); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Disability Insurance

Life Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

The Stella Hotel & Ballroom in downtown Kenosha seeks a Banquets Supervisor to orchestrate event setups, lead the service team, and ensure flawless cleanup for every banquet. You will drive service excellence and coordinate with staff to deliver memorable experiences.

As part of Aimbridge Hospitality, you’ll oversee functions against the Banquet Event Order, uphold safety and quality standards, and mentor a frontline team in a fast-paced environment.

Qualifications

• Minimum one year of progressive hotel or related experience.
• High school diploma or equivalent.
• Strong communication and ability to address concerns from guests and team.
• Proficient with standard computer programs (spreadsheets and word processing).

Responsibilities

• Oversee banquet setup and breakdown per Banquet Event Order.
• Lead the service team to ensure exemplary guest experience.
• Maintain safety and standards per company guidelines.
• Coordinate with event staff to keep schedules on track.

Skills

Communication skills

Reliability

Customer service

Shift coordination

Education

High school diploma

College coursework

Tools

Excel

Word

Job description

The Stella Hotel & Ballroom - Banquets Supervisor Aimbridge Hospitality

Job Type Regular

Description

Must have your Kenosha Bartenders license or be able to obtain it within 30 days of hire.

Join Our Team as a Banquets Supervisor!

As a Banquet Supervisor, you’re the mastermind orchestrating every aspect of the event magic! From setting the stage with flawless setups, leading the team in stellar service, to ensuring cleanup is a breeze, you turn every banquet into an unforgettable experience. Your leadership keeps everything running smoothly, so guests leave with amazing memories and staff feel like event superstars!

KEY SKILLS/RESPONSIBILITIES

• Event Ambassador: Greet every guest and teammate with a genuine smile and a helpful, service-focused attitude—your warmth sets the perfect tone for every celebration!
• Attendance All-Star: Shine bright by consistently showing up ready to impress—your reliability keeps our ever-changing event schedule on track and upholds Aimbridge Hospitality’s gold standards every time.
• Style Icon: Wear your uniform and name tag with pride, showcasing the impeccable appearance and grooming that make our brand stand out and leave guests wowed at every turn.
• Safety & Standards Champion: Always follow Aimbridge Hospitality’s guidelines and regulations to ensure every function is smooth, safe, and efficient for both guests and staff.
• Set-Up Superstar: Oversee and assist with the setup and breakdown of banquet functions, inspect event spaces against the Banquet Event Order, and keep everything organized—ensuring every detail sparkles from start to finish!

EDUCATION & EXPERIENCE

• Minimum one year of progressive hotel or related experience required, with a high school diploma or equivalent; college coursework and prior supervisory experience are helpful.
• Strong communication skills with the ability to clearly convey information, listen actively, and address concerns from both guests and team members.
• Proficient in essential computer programs, including company-approved spreadsheets and word processing applications.
• Demonstrated ability to handle high-pressure situations, solve problems efficiently, and maintain professionalism and composure.
• Capable of working with financial data, performing basic arithmetic, and assimilating complex information to meet operational needs.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

If you're looking for a workplace where your contributions are valued and your well‑being truly matters, consider joining us at The Stella Hotel & Ballroom. Our property is nestled in downtown Kenosha, surrounded by vibrant dining, boutique shopping, live entertainment, and the unique charm of Kenosha’s lakefront on the shores of Lake Michigan where you can enjoy various water sports and activities. With scenic trails, outdoor art, and peaceful waterfront views, it’s the perfect place to unwind before or after your shift. At The Stella Hotel, you’re not just part of a team—you’re part of a community. We honor birthdays and work anniversaries every month with a special cake celebration, making sure every milestone feels appreciated. You’ll feel the energy of a workplace that values connection, recognition, and the people who make hospitality come alive. Whether you’re exploring the local community or enjoying the warm, welcoming atmosphere within the hotel, you’ll find a workplace that feels both inspiring and supportive.

The Stella Hotel & Ballroom - Banquets Supervisor • Aimbridge Hospitality