The Shop Sales Associate

East Bank Club; Chicago (IL); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Paid Time Off

401(k) with company match up to 3%

Profit sharing

Holiday Bonus

Paid Parental Leave

Health, vision, dental insurance

HSA and FSA options

Short- & Long-Term Disability

Life Insurance

Discounts

Parking/transit benefits

Tuition reimbursement

Job summary

East Bank Club is seeking an energetic Shop Associate in Chicago for an entry-level, part-time role. You will greet members and guests, perform suggestive selling, and process sales while keeping the shop neat and appealing.

You will support fitting rooms, maintain displays, and help with stocking. This position requires weekend/evening availability and strong customer service skills in a fast-paced environment.

Qualifications

• Must be authorized to work in the USA (E-Verify).
• Must provide outstanding customer service.
• Must have excellent communication skills.
• Must be able to work harmoniously with others.
• Ability to work in a fast-paced environment.
• Must be able to work evenings, weekends and holidays.
• Must be able to stand for sustained time periods.
• Must be able to lift 25 lbs.
• Prior hospitality and/or retail experience is highly desired.

Responsibilities

• Greet customers upon entering the store.
• Use selling skills to assist customers with selection and close sales.
• Maintain the appearance and organization of The Shop and ensure displays look inviting.
• Straighten and organize clothing on racks and walls.
• Stock merchandise and advise buyers when stock is low.
• Process register transactions, including gift cards, sales, returns and exchanges.
• Aim to meet or exceed monthly team store sales goals.
• Complete paperwork efficiently and accurately.
• Develop knowledge of merchandise and assist with training in receiving duties.

Skills

Customer service

Communication

Teamwork

Job description

East Bank Club is looking to add an energetic Shop Associate to our team. Do you love providing outstanding customer service? If so, we have an opportunity for you!

The Shop Associate is responsible for driving a great shopping experience for our members and guests. As a Shop Associate, you will greet customers, do suggestive selling, and process sales transactions while maintaining the appearance and organization of the Shop.

Rate of Pay: $20.00 per hour. This role is considered entry-level.

Part-time Schedule:
Sunday: shifts vary
Monday: off
Tuesday: 12:30-7:00pm
Wednesday: 12:30-7:00pm
Thursday: off
Friday: off
Saturday: shifts vary

Job Responsibilities:

• Greet customers upon entering the store.
• Utilize selling skills to assist customers with selection by greeting members, building sales by suggesting items, assisting in fitting rooms, and closing sales.
• Maintain the appearance and organization of The Shop and ensure the displays are well put together.
• Straighten and organize clothing on racks and walls.
• Stock Merchandise and advise buyers when merchandise is low.
• Perform register procedures including but not limited to, issuing gift cards, sale, return, and exchange transactions.
• Achieve or exceed monthly team store sales goals.
• Complete any paperwork efficiently and error-free.
• Develop and build knowledge of the merchandise.
• Cross training in The Shop Receiving including but not limited to assisting with, checking in, ticketing, organizing, and steaming merchandise.

• Must be authorized to work in the USA. We use E-Verify.
• Must be able to provide outstanding customer service skills.
• Must have excellent communication skills.
• Must be able to work harmoniously with others.
• Ability to work in a fast-paced environment.
• Must be able to work evenings, weekends, and holidays.
• Must be able to stand for sustained time periods.
• Must be able to lift 25 lbs.
• Prior hospitality and/or retail experience is highly desired.

Time Off & Retirement:

• Paid Time Off
• 401(k) with company match up to 3%
• Value Sharing (Profit sharing)
• Holiday Bonus
• Paid Parental Leave

Health & Wellness:

• Comprehensive health, vision, and dental insurance
• HSA and FSA enrollment options
• Short- & Long-Term Disability options
• Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage
• Long-Term Care options: Coverage up to 50% of annual income
• Accident and Critical Illness Insurance
• EAP (Employee Assistance Program)
• Pet Insurance through MetLife

Employee Perks:

• Free workout privileges
• Employee discounts in the Pro Shop, Spa & Salon services and in the Market
• Parking and transit benefits (pre-tax deduction)
• Access to Tickets at Work discounts
• Tuition reimbursement

East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.