The Pool Model Marketing Server

Kinsley Power Systems; Reno, Northern (NV, KY); Hybrid; USD 26,000 - 38,000; Full time

Job summary

The venue in Reno, NV is seeking a cocktail server to deliver friendly, attentive service at a gaming-oriented bar. You will take and document drink orders, garnish and serve promptly, and maintain a clean, well-organized work area throughout shifts.

Responsibilities include guest interaction, teamwork, and complying with company standards. You must be 21+ and able to work holidays, nights, and weekends, with gaming license and Alcohol Awareness card required or obtainable.

Qualifications

• Minimum one year experience as a cocktail server or restaurant server.
• Must maintain gaming license and Alcohol Awareness card.

Responsibilities

• Provide proper cocktail service to guests in a friendly, courteous, and timely manner.
• Promote and document drink orders, garnish correctly, and deliver to guests promptly.
• Maintain cleanliness and sanitation of bar areas and equipment.
• Ensure proper bar setup before, during, and after shifts.
• Greet guests and respond to inquiries with clear communication.
• Interact professionally with coworkers and guests.
• Fulfill any other duties as assigned within the role.

Skills

Guest service

Communication

Reading & writing

Math

Problem solving

Independent judgment

Decision making

Flexibility

Age 21+

Education

Experience as cocktail server or restaurant server

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES

Primary duties and responsibilities include, but are not limited to, the following:

• Provide proper and professional cocktail service to all guests in a friendly, courteous, and timely manner resulting in guest satisfaction.
• Promote and document orders for drinks, reciting selections of all “call”, and “premium” brands as requested, give order to Bartender, properly garnish and deliver to guest in a timely manner.
• Maintain cleanliness and sanitation of guest areas and equipment at all times including removing empty glasses/bottles, cleaning ashtrays, emptying garbage, sweeping/mopping floors, scrubbing/sanitizing equipment, etc.
• Maintain proper and adequate set-up of bar on a daily basis, before, after, and during shift.
• Listen and respond to guest inquiries using a positive, clear speaking voice.
• Interact with co-workers and guests in a professional and polite manner.
• Any other duties as assigned within the scope of this position.

KNOWLEDGE/SKILLS/ABILITIES

• Provide friendly and personal interaction with guests.
• Enthusiastically support, actively promote and demonstrate superior guest service in accordance with department and company standards and programs.
• Aware of all property events and activities and utilize effective communication tools to ensure that consistent, accurate and timely information is provided through the company and to potential guests.
• Ability of simple reading, writing, and complex math, and task completion skills is required.
• Must have the following skills: compiling, coordination, analyzing, following instructions, influencing others, memorization, problem solving, independent judgment, and decision making.
• Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
• Must be a minimum of 21 years of age.

EDUCATION and/or EXPERIENCE

• Minimum one year experience as a cocktail server or restaurant server experience or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

CERTIFICATES AND LICENSES

• Must be able to maintain appropriate Gaming License & Alcohol Awareness card.

PHYSICAL DEMANDS

• While performing the duties of this job, the team member is constantly standing, walking, reaching overhead, bending over, crouching, kneeling, and balancing during the duration of their shift.
• Must be able to lift/carry 10lbs or less frequently and 25lbs or less occasionally.
• The team member will constantly have repetitive use of both feet. Team member will constantly have repetitive use of their dominant hand, occasional use of their non-dominant hand, and constant light grasping motions. Team member will have occasional use of firm/strong grasping motion. Finger dexterity of both hands will be frequently required.
• Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
• The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

• Work performed outdoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts confined areas around computer equipment.
• Team Member may be around flame/heat generated devices.
• The noise level in the work environment is usually moderate to loud.
• Team Member may be exposed to extreme heat/cold, wet and/or humid conditions, vibrations, slippery surfaces, fumes/odor and/or secondhand smoke.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.