The Onyx Group - Coordinator, Billing

Parkside Pediatrics; Greenville (SC); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Billing Coordinator to lead their billing operations. This role requires a strong leader who can streamline processes and ensure effective communication within the team. You will oversee billing operations, manage a team, and promote a collaborative work environment that adheres to HIPAA guidelines. With a focus on leadership and problem-solving, this position offers the opportunity to contribute to the growth of a fast-paced organization. If you have a passion for excellence and a commitment to service, this is the perfect role for you.

Qualifications

• 5+ years of billing experience with at least 3 years in a supervisory role.
• Exceptional leadership qualities and customer service experience.

Responsibilities

• Oversee and streamline billing processes while managing a team.
• Ensure consistent communication and collaboration within the team.
• Promote a transparent work environment and manage budgets.

Skills

Leadership

Communication

Problem Solving

Multi-tasking

Analytical Thinking

Customer Service

Collaboration

Flexibility

Education

Bachelor's Degree

5 years Billing Experience

3 years Supervisory Experience

Tools

eClinicalWorks

Microsoft Outlook

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Job description

Bonaventure Cir, Greenville, SC 29607, USA

Job Description

Posted Thursday, April 24, 2025 at 4:00 AM

Job Title : Billing Coordinator for The Onyx Group

Weekly Hours : Full-Time

Supervised by : Manager, Billing Operations

Overview : work alongside manager and/or director of billing to design, implement, and enforce policies and procedures, as well as streamlining effective billing processes. Has multiple direct reports. Position is highly visible and requires a strong leader with the ability to prioritize, plan, and direct the department.

Responsibilities :

• Oversee, streamline and cast vision for billing/collection processes. Team scheduling, time and attendance, team development, performance appraisals, including 1:1s. Attends team and leadership meetings when applicable. Consistent and open communication with team members and Billing Leadership.

40%

• Manages and organizes assigned tasks of direct reports, including assisting with day-to-day tasks as needed. Manages calls with patients needing the attention of Sr. Leadership. Participates in and arranges team meetings. Works collaboratively with peers, patients, families, visitors, clinical team, providers, and team members division wide.

25%

• Takes ownership of ensuring the “Tribe Way” is experienced by Tribe513 patients, families, and team members. Promotes an authentic, transparent, and candid work environment. Ensures billing consistency over all Tribe divisions, and other clients of The Onyx Group.

15%

• Assists with managing the billing area within budget. Coordinates and participates in the interview process for positions in billing. Prepares and manages new hire onboarding and training.

10%

• Helps develop and carry out short term and long-term goals for the billing department.

10%

Required Skills:

• Demonstrates the Tribe/Onyx “Way” in all aspects of their day-to-day responsibilities.
• Demonstrates leadership and leads by example by adhering to all The Onyx Group policies and protocols.
• Communicates clearly and intentionally with the director and all team members.
• Demonstrates availability and flexibility daily.
• Demonstrates the ability to multi-task, work under pressure, think analytically and communicate effectively.
• Ability to navigate challenging conversations, resulting in positive outcomes.
• Ability to adapt and stretch capabilities and skills to meet the billing needs of a fast-growing company.
• Problem solving skills a must.
• Actively builds and maintains strong relationships with Leaderships and team members.
• Able to work in a collaborative environment.
• Adheres to all HIPAA guidelines/regulations.
• Experience navigating multiple EMR systems. Proficiency with eClinicalWorks preferred.
• Experience navigating payer websites.
• Experience with one or more of the following applications: Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Microsoft Excel.

Required Qualifications:

• In lieu of a bachelor's degree a minimum 5 years billing experience & 3 years supervisory experience may be considered.
• Minimum 3 years of customer service experience.
• Possesses exceptional leadership qualities.

Bonaventure Cir, Greenville, SC 29607, USA