The Manor Bar - Server

Rosewood Miramar Beach

Montecito (CA)

On-site

USD 34,000 - 46,000

Part time

14 days+

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Job summary

Rosewood Miramar Beach is looking for a Server for The Manor Bar, responsible for ensuring a superior dining experience. Duties include taking orders, serving food and beverages, maintaining cleanliness, and adhering to service standards. The ideal candidate will have experience in luxury hospitality, strong customer service skills, and relevant certifications.

Qualifications

Must have current Food Handler Certification.
Must have Responsible Beverage Service Certification.
Minimum three years’ experience in restaurant service.

Responsibilities

Take and serve food and beverage orders according to hotel specifications.
Maintain positive guest relations at all times.
Assist in the maintenance of the restaurant area and equipment.

Skills

Attention to detail

Organization

Customer service

Education

Diploma/Some College

Job description

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We believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you.

Rosewood Miramar Beach, a Rosewood Hotel, is looking for an exceptional server for The Manor Bar. Retreat to the handsome surroundings of The Manor Bar for handcrafted cocktails, delectable hors d’oeuvres and selections from the bar’s coveted wine list. The Server is responsible for the overall guest dining experience within the restaurant outlet to include but not limited to taking food and beverage orders, retrieve and serve alcoholic/non-alcoholic beverages and food orders to guest tables according to hotel specifications, courteously and efficiently. Prepare specific food items, table side. Collect payments. Assist in the maintenance of the restaurant area and equipment.

Essential Duties and Responsibilities:

Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
Ensure that standards are maintained at a superior level on a daily basis.
Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, proper table set-up and dress code of the restaurant.
Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware, and garnishes in the restaurant.
Maintain knowledge of the characteristics and description of every wine/champagne by the glass and major wines on the wine list.
Maintain complete knowledge of all menu items, prices, preparation method/time, major ingredients and quality standards of taste, appearance, texture, serving temperature, portion size, garnish, and method of presentation.
Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving.
Maintain complete knowledge of VIPs as determined by Hotel & Club Members.
Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Exhibit a friendly, helpful, and courteous manner when dealing with guests and fellow employees.
While this job description is intended to be an accurate reflection of the duties involved in this position, the Company reserves the right to add, remove or alter duties when business need dictates.
As the hotel’s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.
All other duties as required.

Essential Duties and Responsibilities:

Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
Ensure that standards are maintained at a superior level on a daily basis.
Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, proper table set-up and dress code of the restaurant.
Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware, and garnishes in the restaurant.
Maintain knowledge of the characteristics and description of every wine/champagne by the glass and major wines on the wine list.
Maintain complete knowledge of all menu items, prices, preparation method/time, major ingredients and quality standards of taste, appearance, texture, serving temperature, portion size, garnish, and method of presentation.
Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving.
Maintain complete knowledge of VIPs as determined by Hotel & Club Members.
Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Exhibit a friendly, helpful, and courteous manner when dealing with guests and fellow employees.
While this job description is intended to be an accurate reflection of the duties involved in this position, the Company reserves the right to add, remove or alter duties when business need dictates.
As the hotel’s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.
All other duties as required.

Confidentiality: While working for the company there will be access to a wide variety of confidential information concerning the company, guests, and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests, and associates, unless otherwise stated. General Skills: Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data. Technical Skills:

Knowledge Ability to perform job functions with attention to detail, speed and accuracy; ability to prioritize, organize and follow through; ability to be a clear thinker, remain calm and resolve problems using good judgment; ability to work well under pressure of meeting production schedules and timelines for guests' hot food orders.
Ability to maintain good coordination; ability to transport cases of received goods to the workstation; ability to work an 8–12-hour shift in hot, noisy and sometimes close conditions.
Ability to work with all products and food ingredients involved; ability to use all senses to ensure quality standards are met.
Ability to differentiate dates; ability to operate, clean and maintain all equipment required in job functions.
Ability to comprehend and follow recipes; ability to perform job functions with minimal supervision; ability to work cohesively with co-workers as part of a team.

Language: Required to speak, read, and write English, with fluency in other languages preferred.
Physical Requirements:

Must be able to exert physical effort in transporting 20 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.
Kitchen Environment- constantly exposed to heat, high cold, slippery surfaces, and appliances such as stove, oven, dishwasher, cooking top, as well as cleaning tools.

Qualifications:

Diploma/Some College or an equivalent combination of education and work-related experience.
Must have a current and valid Food Handler Certification.
Must have a current and valid Responsible Beverage Service Certification and Alcoholic Beverage Control (ABC) Server ID.
Minimum 21 years of age to pour alcoholic beverages.

Experience: