The Jones Assembly - Associate Manager Oklahoma City, OK

Kaizen Lab Inc.; Oklahoma City (OK); Vor Ort; USD 40.000 - 50.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision and life Coverage

Employee Assistance Program

Health and Wellness Program

Food and Beverage discounts

Fun and dynamic work environment

Zusammenfassung

Kaizen Lab Inc. is looking for an Associate Manager to support daily operations at The Social Order in Oklahoma City. The role involves overseeing guest service, managing team performance, and ensuring compliance with health and safety regulations.

The ideal candidate will have a strong background in restaurant management, excellent leadership skills, and the ability to work in a dynamic, fast-paced environment. Benefits include medical coverage and discounts at all Social Order Restaurants.

Qualifikationen

• 1–3+ years of restaurant supervisory or management experience preferred.
• Full-service restaurant experience strongly preferred.
• Knowledge of restaurant operations, food safety, labor management, and guest service standards.

Aufgaben

• Assist in managing day-to-day restaurant operations to ensure smooth and efficient service.
• Ensure compliance with company policies, health department regulations, food safety standards, and liquor laws.
• Support execution of service standards to enhance guest satisfaction and loyalty.

Kenntnisse

Leadership

Communication

Problem-solving

Jobbeschreibung

The Social Order Dining Collective At The Social Order, there's rarely a dull moment. Our people are passionate and attentive with their head on a swivel. We recognize this line of work is hard, and we reward it. Because really, our goal is to take care of the people who take care of our guests.

The Jones Assembly Oklahoma City’s destination for food, spirits, and music. If you have a passion for any of those three subjects, prefer a fast paced environment and are a stellar communicator, The Jones Assembly is for you.

Position Summary

• The Associate Manager supports the General Manager in overseeing daily restaurant operations, ensuring exceptional guest service, strong team performance, and adherence to company standards.
• This role assists in managing front- and back-of-house operations, driving sales, controlling costs, developing team members, and maintaining a safe, clean, and efficient restaurant environment.

Operations Management

• Assist in managing day-to-day restaurant operations to ensure smooth and efficient service.
• Support opening, mid-shift, and closing procedures.
• Monitor food quality, service standards, cleanliness, and overall guest experience.
• Ensure compliance with company policies, health department regulations, food safety standards, and liquor laws.
• Help maintain proper staffing levels and floor coverage.
• Supervise, coach, and support hourly team members.
• Assist with training and onboarding new employees.
• Provide ongoing feedback and performance coaching.
• Lead by example and foster a positive, accountable team culture.
• Support employee engagement, morale, and retention efforts.

Guest Experience

• Ensure exceptional hospitality and prompt resolution of guest concerns.
• Address guest complaints professionally and effectively.
• Support execution of service standards to enhance guest satisfaction and loyalty.
• Assist in managing labor costs, scheduling, and productivity.
• Support inventory controls, ordering, and cost management.
• Help monitor cash handling procedures, deposits, and POS compliance.
• Support achievement of sales, profitability, and operational goals.

Safety & Compliance

• Enforce sanitation, food safety, and workplace safety standards.
• Ensure compliance with company policies, security procedures, and risk management practices.
• Support incident reporting and corrective action procedures as needed.

Qualifications

• 1–3+ years of restaurant supervisory or management experience preferred.
• Full-service restaurant experience strongly preferred.
• Strong leadership, communication, and problem-solving skills.
• Knowledge of restaurant operations, food safety, labor management, and guest service standards.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Flexible schedule, including nights, weekends, and holidays.
• Food Handler and/or Alcohol Service Certification, as required by state/local law.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift up to 50 pounds.
• Frequent bending, reaching, and carrying.
• Ability to work in a high-energy restaurant environment.

Core Competencies

• Accountability
• Operational Excellence
• Conflict Resolution

Benefits

• Medical, Dental, Vision and life Coverage with company contributions for you and dependents
• Employee Assistance Program
• Health and Wellness Program with Lifetime Fitness/YMCA
• Food and Beverage discounts at All Social Order Restaurants
• Fun and dynamic work environment

The Social Order is an EEO Employer - M/F/Disability/Protected Veteran Status