TFS Dispatch Supervisor

Texas A&M University; College Station (TX); On-site; USD 35,000 - 49,000; Full time

Benefits offered by this job

Medical insurance

Retirement benefits

Paid time off

Job summary

Texas A&M Forest Service in College Station, TX is seeking a Dispatch Supervisor to lead the statewide dispatch function. You will supervise assigned staff, provide training, quality assurance, compliance oversight, and coordinate with other dispatch supervisors to deliver high‑quality emergency services.

This staff role emphasizes budget and inventory management, grant administration, and ensuring safe, efficient operations of dispatch space and equipment.

Responsibilities

• Provides leadership and direction to assigned team. Develop and maintain excellence in delivery of assigned dispatch area. Serve as subject matter expert for assigned area. Participate in emergency response by providing oversight to assigned dispatch area(s) and ensure seamless integration. Ensure agency remains in compliance with all state and federal regulations with assigned dispatch area.

Job description

Job Title: TFS Dispatch Supervisor

Agency: Texas A&M Forest Service Department ESF4 Statewide Dispatch

Proposed Minimum Salary: $30.45 hourly

Job Location: College Station, Texas

Job Type: Staff

Job Description

The Dispatch Supervisor provides leadership to assigned dispatch function area. Supervises assigned dispatch function area, including but not limited to: training, quality assurance/quality improvement, compliance, data interpretation and strategic planning. Works in coordination with other dispatch supervisors to provide high quality services.

Responsibilities

• Provides leadership and direction to assigned team. Develop and maintain excellence in delivery of assigned dispatch area. Serve as subject matter expert for assigned area. Participate in emergency response by providing oversight to assigned dispatch area(s) and ensure seamless integration. Ensure agency remains in compliance with all state and federal regulations with assigned dispatch area. Emergency response is an essential duty of this position.
• Provides oversight and leadership of assigned staff. Work with staff on employee development opportunities. Build and maintain depth in positions. Utilize non-assigned staff for response functions when possible to build knowledge. Analzye and provide staffing for expected demand. Establish and model a service-oriented culture that supports the organizational values.
• Ensure budgets and inventory are properly managed. Collaborate with others to ensure grant goals and objectives are completed. Ensure grant money is properly used and reported on. Ensure the maintenance and proper operation of dispatch space, systems and equipment.
• Work closely with Deputy Chief ESF4 Statewide Dispatch and Dispatch Coordinator to improve systems.
• Ensure all administrative duties are completed properly, such as environmental health and safety, credit card compliance, fuel logs and related duties.
• Other duties as assigned.
• Emergency response may require: working long hours with minimal rest in primitive conditions. exposure to harsh environmental conditions such as wind, sunlight, rain and temperature extremes. May result in exposure to emotionally stressful situations for extended periods of time. Must meet annual physical fitness standard. May require walking long distances, standing for extended periods, twisting, bending, reaching stooping, kneeling, squatting and sitting. May require extended communication with visitors and employees in person, electronically or by phone. May require driving motor vehicles for long distances with some overnight stays. May require operating computers with monitors for extended periods of time.

Equal Opportunity/Veterans/Disability Employer.

Fulfilling the service component of a land-grant university system, Texas A&M Forest Service is a proud member of The Texas A&M University System.

Benefits

Texas A&M University System strives to support the health and wellness needs of our diverse workforce. Texas A&M Forest Service offers a competitive benefits package including medical, dental, vision, life and long-term disability insurance, retirement benefits, paid time off and health and lifestyle programs as well as educational incentives and tuition reimbursement opportunities.

Texas A&M Forest Service Career Site Benefits - Besides getting to work for a highly-acclaimed state forestry agency with top-notch staff, there are many tangible benefits that go along with working with Texas A&M Forest Service. Exceptional health insurance is a huge economic benefit for employees. In addition to medical and life insurance, there are also options of dental, vision, long-term disability, and more. Paid vacation and sick leave and strong retirement plans round out a great benefit package.

Texas A&M Forest Service is an Equal Opportunity / Veterans / Disability Employer.

Texas A&M Forest Service works to ensure the state’s forests, trees, and related natural resources are conserved and continue to provide a sustainable flow of environmental and economic benefits.

Applied programs include forest and tree development; wildfire prevention, mitigation, and protection; urban and community forestry; and a host of innovative forest sustainability programs.