Textbook Department Manager — Drive Adoptions & Service

Barnes & Noble College; West Palm Beach, Northern (FL, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Barnes & Noble College in West Palm Beach, FL is seeking a Department Manager for the Textbook department to guide daily operations and assist students, faculty and staff with adoptions, rentals, and purchases. You will champion exceptional customer service and act as a subject-matter expert for textbooks and related products.

Join a store team that focuses on inventory, vendor relations, and campus partnerships to promote products, services, and digital offerings while maintaining a welcoming,

Qualifications

• Experience leading a retail team and managing a department preferred.
• High school diploma or GED required and Best Seller Program graduate considered.
• Outstanding customer service and communication skills essential.
• Flexible schedule including evenings, weekends and holidays.

Responsibilities

• Lead textbook cycle from setup to returns with team guidance.
• Use department tech to answer questions, manage adoptions and inventory.
• Greet customers and assist with textbook purchases and services.
• Maintain an appealing sales floor and support cashier transactions.

Skills

Customer service

Communication

Leadership

Problem solving

Education

High school diploma / GED

Best Seller Program graduate

Job description

Barnes & Noble College in West Palm Beach, FL is seeking a Department Manager for the Textbook department to guide daily operations and assist students, faculty and staff with adoptions, rentals, and purchases. You will champion exceptional customer service and act as a subject-matter expert for textbooks and related products.

Join a store team that focuses on inventory, vendor relations, and campus partnerships to promote products, services, and digital offerings while maintaining a welcoming,