Texas Safety Center Lead — AI-Driven Moderation & Ops

xAI; Bastrop (TX); On-site; USD 165,000 - 215,000; Full time

Benefits offered by this job

Equity

Comprehensive medical, vision, and dental coverage

401(k) retirement plan

Disability insurance

Life insurance

Job summary

A leading tech company is seeking an experienced Senior Manager, Safety to lead safety and content moderation efforts in Bastrop, Texas. You will oversee safety operations, drive AI automation, and mentor a diverse team. Ideal candidates will have over 10 years of global customer service experience, a background in managing large operations, and a passion for AI-driven solutions. Competitive salary and comprehensive benefits offered.

Qualifications

• 10+ years of experience in global customer service or safety operations.
• Experience managing large-scale operations (250+ employees).
• Hands-on experience using SQL or Python for data analysis.

Responsibilities

• Oversee all frontline safety operations.
• Coordinate daily operations at the Texas X Support Center.
• Serve as the primary liaison between support centers.
• Implement AI-based tools for content moderation.
• Analyze operational data to drive improvements.
• Proactively resolve operational challenges.
• Develop strategic roadmaps for operational growth.
• Lead and mentor a team of Supervisors.
• Enhance employee engagement and satisfaction.
• Align on safety objectives with internal stakeholders.

Skills

Data analysis

Leadership

Crisis management

Communication

Education

Bachelor’s degree

MBA or advanced degree

Tools

SQL

Python

Job description

A leading tech company is seeking an experienced Senior Manager, Safety to lead safety and content moderation efforts in Bastrop, Texas. You will oversee safety operations, drive AI automation, and mentor a diverse team. Ideal candidates will have over 10 years of global customer service experience, a background in managing large operations, and a passion for AI-driven solutions. Competitive salary and comprehensive benefits offered.