Testing Specialist

San Jacinto College; Houston (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

San Jacinto College in Texas seeks a Testing Specialist for the South Campus to administer a range of exams (TSIA2, GED, CLEP, Accuplacer ESL) and to input scores in the student database. The role involves coordinating testing at campus locations and with local high schools for offsite testing.

You will uphold security standards with Pearson and College Board, assist students with scheduling, and maintain orderly testing areas while ensuring compliance with FERPA and college policies.

Qualifications

• Associate degree or four years in a college/educational office environment.
• Experience administering exams and enforcing testing policies.
• Knowledge of Banner and FERPA regulations.

Responsibilities

• Administer TSIA2, GED, CLEP, Accuplacer ESL and other exams.
• Input test scores into the student database system.
• Collaborate with dual credit and area high schools for offsite testing.
• Uphold security standards with Pearson, College Board and internal stakeholders.
• Assist students and community testers with scheduling test appointments.
• Maintain secure storage for testing materials and records.
• Create student ID records in the system when appropriate.

Skills

Interpersonal skills

Written communication

Verbal communication

Multitasking

Customer service

Teamwork

Education

Associate degree or four years of office experience

Tools

Banner

Student database system

Job description

Testing Specialist - South Campus

PRIMARY FUNCTION

Administer tests, including TSIA, GED, CLEP, Accuplacer ESL, correspondence, make-up, distance learning and accessibility services tests. Testing specialists input test scores into the student database system, collaborate with local high schools and dual credit directors to deliver testing at their locations, and troubleshoot computer and test issues during administration.

MAJOR RESPONSIBILITIES

Essential Job Functions

• Administer a variety of academic
  and professional exams, including TSIA2, Accuplacer ESL, GED, CLEP, correspondence, make-up and accessibility services exams.
• Collaborate with dual credit and
  service area high schools to administer offsite TSIA2 exams as needed.
• Uphold all administration and
  security standards of our external vendors and internal stakeholders, including Pearson, College Board and SJC academic and technical programs.
• Process associated documents for
  all exams and input test scores into the student database system.
• Assist students and other
  community testers to schedule and request test appointments.
• Maintain secure storage for
  testing materials and internal testing records.
• Create student identification
  records in the student database system when appropriate.

Additional Job Functions

• Answer phone, emails and other communications to assist
  students, staff, faculty and community with testing inquiries.
• Maintain well-organized and clean service areas for student
  and staff use.
• Collaborate with other San Jacinto College division and
  academic departments to facilitate testing services.
• Other duties as assigned.

REQUIRED/MINIMUM QUALIFICATIONS

Knowledge, Skills and Abilities

• Demonstrate the college
  values
• Display impeccable integrity
  and commitment to upholding standards
• Display excellent written and
  verbal communication skills
• Display adaptability to
  changes in policies and procedures
• Work unsupervised and
  multitask in a fast-paced office environment
• Possess personal computer
  literacy skills
• Possess outstanding customer
  service and interpersonal skills
• Display team-oriented and
  collaborative work relationship with other staff members

Education and Experience

Required Education & Experience

• Associate degree or four years of office experience in a college/educational environment.

Preferred Education & Experience

• Completion of college-level credits or some post-secondary education
• In-depth knowledge of testing
• In-depth knowledge of Banner
• In-depth knowledge of and ability to enforce institutional policies and procedures
• Understanding of FERPA law

Note: The duties of this position require a physical presence at the assigned on-site work location during unrestricted operations with very limited or no opportunity for remote work arrangements.

Salary Grade: 108

Salary is based on the Board-approved salary schedule for the current fiscal year. See Salary Schedule.