Testing Services Clerk

El Paso Community College; El Paso (TX); On-site; USD 25,000 - 36,000; Full time

Job summary

El Paso Community College seeks staff to administer tests on campus, ensuring security and accurate verification of identity. The role includes data handling, MIS input, and reporting from mainframe systems.

Responsibilities cover assisting applicants, managing schedules, and maintaining testing materials, with guidance to junior staff and proper documentation.

Qualifications

• Associate’s Degree and 1 year of related experience or equivalent combination of education and experience.
• Transcript reflecting required education must be submitted with application.
• Strong interpersonal, oral, and written communication skills.
• Ability to work in a team oriented environment and troubleshoot basic testing equipment.

Responsibilities

• Administer and monitor a variety of tests including state, national, and institutional.
• Ensure security of test materials and verify applicant identity.
• Troubleshoot computer equipment and software used for testing.
• Process tests using computerized scanning and scoring equipment.
• Maintain departmental testing files and prepare data for MIS entry.
• Retrieve data from mainframe and compile statistical reports.
• Answer phones, schedule appointments, greet clients, provide information and materials.
• Publicize testing information including schedules and resources.
• Provide guidance to less experienced testing personnel or work studies.
• Inventory and distribute testing materials; maintain inventory databases.
• Perform other duties as assigned.

Skills

Strong communication

Teamwork

Troubleshooting

Computer literacy

Education

Associate’s Degree

Equivalent combination of education and experience

Job description

Provide test administration and test support services. In-person work on campus is an essential function of this position.

Administer and monitor a variety of tests to include state, national, and institutional. Ensure security of test materials. Verify eligibility and identity of testing applicants. Troubleshoot computer equipment and software.

Process tests using computerized scanning and scoring equipment. Maintain departmental testing files. Prepare testing data for entry to the Management Information System. Retrieve data from mainframe system and compile statistical reports.

Answer telephones, schedule appointments, greet test clients, provide information and materials, and answer questions. Operate office and computer equipment, perform data processing and maintain record databases using a variety of computer software programs. Publicize testing information including schedules.

Provide guidance to less experienced testing personnel or work studies. Inventory and distribute testing materials and supplies. Maintain computerized inventory databases and testing suspense files.

Perform other duties as assigned.

Required Qualifications:

• Associate's Degree and one (1) year of related experience or an equivalent combination of education and experience which demonstrates possession of the required knowledge, skills, and abilities.
• NOTE: A copy of the transcript reflecting this required education MUST be submitted for consideration and reflect completed coursework and degrees conferred. The candidate must be fully qualified for the position at the time of application.
• Strong interpersonal, oral, and written communication skills.
• Ability to work in a team oriented environment.
• Strong computer skills and ability to troubleshoot basic problems encountered in a computerized testing environment.

Special Conditions:

• This is a security-sensitive position as defined under the Texas Education Code, Section 51.215; the successful applicant will be required to undergo a criminal background check, as permitted and/or required by applicable law, and in accordance with the College's policies and procedures.
• Transcripts (official or unofficial) must be submitted with the application. All academic coursework and degrees must be from an accredited college or university or be certified by an acceptable agency that the institution is recognized by the appropriate governmental agency in its home country. Transcripts issued in a language other than English must be accompanied by a full translation by a current member of the National Association of Credential Evaluation Services (NACES). Each foreign transcript must be evaluated for equivalency to United States accredited coursework.
• Applicants must provide documentation verifying employment authorization eligibility and identity before being employed.

Equal Opportunity Statement

The El Paso County Community College District does not discriminate on the basis of race, color, national origin, religion, sex, age, disability, and veteran status.

Physical Requirements:

• While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to handle, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and talk or hear. The employee is occasionally required to taste or smell. The employee must regularly lift and move up to 25 pounds, frequently lift or move up to 50 pounds, and occasionally lift and move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.