Testing Center Technician - Glenns Campus

Rappahannock-Community-College; Gloucester (VA); On-site; USD 25,000 - 29,000; Part time

Job summary

Rappahannock Community College (RCC) seeks a part-time Testing Center Technician at the Glenns campus to assist with testing administration and proctoring across campus locations.

Reporting to the Testing Center Manager, the role includes monitoring for testing irregularities, handling test materials, and supporting distance-learning students and faculty; flexibility includes two Saturday mornings per month.

Qualifications

• Experience using a variety of computer applications and demonstrated ability to assist students with testing applications.
• Ability to learn new technologies.
• Ability to work with a diverse population of clientele.
• Strong written and oral communication skills.

Responsibilities

• Assist with the administration and proctoring of tests.
• Monitor testing procedures and policies and address irregularities.
• Troubleshoot basic testing technology issues as needed.
• Open/close testing center and support communication between distance learners and faculty.

Skills

Customer service

Oral and written communication

Organizational skills

Attention to detail

Job description

Title: Testing Center Technician - Glenns Campus

Agency: Rappahannock Community College

Location: Gloucester - 073

FLSA: Nonexempt

Hiring Range: The hourly pay rate will be $18.00/hr. - $21.00/hr., commensurate with experience.

Full Time or Part Time: Part Time

Job Description:

Rappahannock Community College (RCC), founded in 1970, provides high-quality educational and training opportunities throughout a 12-county service region an hour east of Richmond on the beautiful western shore of the Chesapeake Bay with access to fresh local seafood and water activities. RCC delivers accessible and affordable educational opportunities, including for-credit transfer and career technical programs, robust distance education coursework, quality dual enrollment courses, and award-winning workforce training and credentialing programs. RCC’s annualized enrollment of 3,700 credit students in 2024-2025 and almost 800 workforce and community development students are supported by almost 140 full-time employees and over 200 part-time/adjunct employees across two main campuses and five satellite sites.

Are you someone who wants to help students achieve their educational and professional dreams?

RCC seeks applicants for our Testing Center Technician position at our Glenns campus. This is a part-time staff position, without benefits. The hourly pay rate will be $18.00/hr. - $21.00/hr., commensurate with experience.

Reporting to and working with the Testing Center Manager, this position will assist with the administration and proctoring of testing processes within the college community. Proctoring includes issuing, administering and controlling tests, and ensuring all testing procedures and policies are followed. This includes monitoring for cheating or other testing irregularities and taking appropriate action as necessary. At times, troubleshooting technological issues will be required. Confidentiality is expected in all matters associated with student testing. As appropriate, the incumbent will be required to open and close the testing center, monitor and utilize the testing email account, and suggest process improvements.

The Testing Center Technician will assist as needed at all campus locations and sites. When the incumbent is not assisting students who are testing, they will provide information and support to facilitate communication between distance learning students and faculty. This position will complete other duties as assigned, and will be required to work a flexible schedule, including two Saturday mornings per month.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155.

Minimum Qualifications:

• Experience using a variety of computer applications and demonstrated ability to assist students with the use of applications for testing purposes
• Demonstrated ability to learn new technologies
• Ability to work with a diverse population of clientele
• Experience providing customer service and excellent customer service skills
• Strong oral and written communication skills
• Organization skills and detail orientation
• Demonstrated ability to perform duties accurately and in a timely manner

Additional Considerations:

• College course work
• Experience proctoring tests in an academic environment