Testing Center Proctor

Casper College (WY); Casper (WY); On-site; USD 17,000 - 25,000; Part time

Job summary

Casper College Testing Center is seeking a part-time Proctor to assist the Testing Center Coordinator and Specialist in daily operations, ensuring a secure testing environment and safeguarding confidentiality.

This 19-hour-per-week, non-benefited position requires an Associate’s degree or 2 years of customer service experience, basic computer skills, and strong communication. Evening shifts may include Thursdays, with confidentiality under FERPA and college policies emphasized.

Qualifications

• Associate’s Degree or 2 years of relevant work experience.
• Basic computer knowledge.
• Familiarity with office equipment (printers, copiers, scanners).
• Strong verbal and written communication skills.
• Ability to multitask in a dynamic environment.
• Ability to follow oral and written instructions.

Responsibilities

• Proctor test administrations for Casper College students and candidates.
• Check-in and proctor for community members meeting testing goals.
• Organize, access, and interpret testing data.
• Diligently conduct pre-testing procedures.
• Assist with opening and closing procedures.
• Accept and process testing appointment requests.
• Maintain confidentiality under FERPA and college regulations.
• Attend training as needed.

Skills

Customer service

Multitasking

Verbal communication

Written communication

Problem solving

Following procedures

Education

Associate's degree or 2 years customer service experience

Job description

Summary:

The Proctor at the Casper College Testing Center provides assistance to the Testing Center Coordinator and Testing Center Specialist in the center’s operations. This position requires the ability to uphold the secure testing environment and the confidentiality, integrity, and security for all testing.

This is a 19-hour per week, non-benefited position. The work schedule is variable, based on the needs of the Testing Center and includes some Thursday evenings.

Responsibilities:

The Testing Center Proctor assures that standards and procedures are maintained for all test types in accordance with the National College Testing Association’s Professional Standards and Guidelines.

• Actively proctor test administrations for Casper College students and certification candidates.

• Upon qualification, actively check-in and proctor test administrations for community members who seek to meet licensing, certification or other goals.

• Organize, access, and interpret relevant Testing Center data.

• Diligently conduct pre-testing procedures.

• Assist with opening and closing procedures for the testing center.

• Accept and process requests for testing appointments.

• Maintain confidentiality of information and records; adhere to college, FERPA and other applicable regulations with access to highly confidential records.

• Attend training as needed to support testing activities.

Minimum Qualifications:

• Associate’s Degree from an accredited institution in any field, OR a minimum of 2 years of work experience in a customer service or related position

• Basic computer knowledge

• Knowledge of office equipment such as printers, copiers, and scanners

• Strong verbal and written communication skills

• Ability to multitask and effectively solve problems in a dynamic environment

• Ability to follow oral and written instructions and guidelines

Preferred Qualifications:

• Work experience in teaching, training, or testing

• Experience troubleshooting PC and related software applications

• Previous experience in higher education

Work Environment:

Typical work environment is an office setting requiring normal safety precautions. Work is usually performed during the normal work week. Work is usually performed during the normal workday; however, occasional early morning, evening and weekend work may be required. Most work is done in a testing room which requires long periods without talking.

Physical Demands:

Employee must be able to sit and stand for long periods of time, speak, hear, use hands and fingers to handle materials and use computers, feel, and reach with hands and arms. Occasional lifting of up to 15 pounds may be required; less frequent lifting of up to 25 pounds may be required.

Note to Candidates:

• Employment is contingent upon successful background check.

• This is a part-time, non-benefited position.

• Official transcripts required upon hire.

Disclaimer: The duties and responsibilities described are not a comprehensive list and the scope of the job may change as necessitated by business demands.