Testing Center Coordinator: Student Access & Exams

Binghamton University; City of Binghamton (NY); On-site; USD 49,000 - 59,000; Full time

Job summary

Binghamton University is seeking an UTC Coordinator to support faculty and students at the Health Sciences Campus with testing accommodations, proctoring, and scheduling. The role involves managing room reservations, assisting with Calculus Placement Exams, and presenting UTC services to campus partners.

The Coordinator will lead 2-3 student proctors, collaborate with IT and SSD offices, and ensure FERPA-compliant handling of materials.

Qualifications

• Effective interpersonal, written and verbal communication skills.
• Ability to work independently and in a team environment.

Responsibilities

• Maintain documentation related to UTC Services, including training materials, instructor directories, and accommodations databases.
• Schedule exam appointments based on instructor requests using RegisterBlast.
• Primary administrator for Calculus Placement Exams (CPEs) during interim semesters (winter/summer), including online check-in, supervising proctors, and technical troubleshooting.
• Primary point of contact for Upstate Medical assessments at HSC, managing room reservation logistics.
• Assist with developing/delivering campus presentations; serve as primary presenter for all HSC UTC presentations.
• Actively proctor exams, executing active monitoring and ongoing asynchronous administrative tasks during low-distraction windows.
• Enforce testing protocols and policies; document and report suspected academic dishonesty.
• Provide basic troubleshooting for testing software, hardware, and assistive technologies, collaborating with campus IT.
• Support student staff; provide leadership/guidance when Director is unavailable.
• Assist in supervising 2-3 HSC student proctors, developing training curriculum, and leading HSC proctor orientation.
• Provide coverage for Main Campus testing center as needed, including proctoring or substituting for Director.
• Manage receipt and return of exam materials with faculty in a timely, secure manner.
• Generate records and compile data/reports on center usage and volume for operational assessment.
• Maintain security and confidentiality of testing materials in compliance with FERPA.
• Collaborate with SSD and other offices; serve on university committees and represent UTC at campus events.
• Communicate effectively with students, staff, and faculty via in-person, email, and phone.
• Demonstrate independent time management; project completion is a standard performance metric.
• Shift operational focus to project completion and logistical prep during off-peak periods (Aug, Jan, summer).
• Work occasional evenings/weekends, and be fully available during finals weekfor extended periods.

Skills

Interpersonal skills

Communication skills

Teamwork

Independent work

Job description

Binghamton University is seeking an UTC Coordinator to support faculty and students at the Health Sciences Campus with testing accommodations, proctoring, and scheduling. The role involves managing room reservations, assisting with Calculus Placement Exams, and presenting UTC services to campus partners.

The Coordinator will lead 2-3 student proctors, collaborate with IT and SSD offices, and ensure FERPA-compliant handling of materials.