Testing Center Assistant H-491

CNU's Center For American Studies; Newport News (VA); Vor Ort; USD 22.000 - 28.000; Teilzeit

Zusammenfassung

Christopher Newport University is seeking a Testing Center Assistant to support the testing center operations with a Students First approach. The role emphasizes proctoring exams, collecting testing materials, and resolving typical issues while ensuring privacy and a distraction-free environment.

The position requires strong customer service, basic computer skills, and the ability to multi-task and communicate clearly with students and staff.

Qualifikationen

• Customer service experience in a fast-paced environment.
• Basic computer operations including word processing and spreadsheets.
• Ability to multi-task, maintain privacy, and pay attention to detail.
• Strong written and oral communication skills.
• Commitment to supporting diverse student needs with appropriate accommodations.
• Ability to work independently and with others as needed.

Aufgaben

• Proctor exams and manage testing materials to ensure testing integrity.
• Provide appropriate accommodations and support for students.
• Maintain privacy and security of testing services.
• Communicate effectively with students, staff, and campus partners.
• Collaborate with the Testing Center team to meet peak testing periods.

Kenntnisse

Customer service

Computer literacy

Multitasking

Communication skills

Accommodations

Independent work

Schedule flexibility

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Posting Details

Position Information

Working Title Testing Center Assistant H-491 Role Title Education Support Assistant Position Number H-491 FLSA Non Exempt Appointment Type Part Time Type of Posting General Public Is Sensitive Position? No If Sensitive Position, please paste statement Designated Personnel Yes Responsible Employee

This position is designated as a “responsible employee” who has the authority to redress sexual violence, who has the duty to report incidents of sexual violence or other student misconduct, or who a student could reasonably believe has this authority or duty.

This position does NOT require a Statement of Personal Economic Interest.

Departmental Objective

The objective of the Office of Accessibility Care Team Support is to ensure equal access to the university’s educational programs, services, and activities by providing reasonable accommodations, support services, and resources that promote an inclusive and accessible learning environment.

Purpose of the Position

The Testing Center Assistant (TCA) will support the overall operations and core testing functions of the CNU Student Testing Center with a focus on “Students First” philosophy. This position will require effective communication skills, especially when proctoring exams, collecting testing materials, and problem-solving typical issues that can arise. The TCA will ensure privacy of testing services while upholding the integrity of the testing center and ensuring students can take exams in a distraction-free environment.

Knowledge, Skills, And Abilities Related To Position

• Excellent customer service in a fast-paced environment
• Basic knowledge of computer operations, with experience using word processing software and spreadsheet applications
• Ability to multi-task, be detail-oriented, and maintain privacy
• Strong communication skills, both oral and written
• Commitment to support unique student needs and deliver appropriate accommodations for student success
• Ability to work independently, as well as to collaborate with others
• Ability to work with schedule that may be adjusted during peak academic testing periods to meet operational needs

Education

• High school graduate or equivalent education/experience that equates to a high school diploma

Experience

• Experience with customer service

Additional Considerations

• Experience in an educational setting, preferably higher education
• Experience in a formal testing environment
• Experience working with students who have disabilities
• Knowledge of Section 504 of the Rehabilitation Act of 1973, the ADA of 2008, the Family Educational Rights and Privacy Act (FERPA), and other appropriate laws

Role Code 29141 Salary Information Salary $16.26 to $20.32 an hour, Commensurate with Education and Experience CNU Information Conditions of Employment

• This is an HOURLY position and does NOT entitle the incumbent to Commonwealth of Virginia benefits and is limited to 1500 hours in a 365-day period.
• Selected candidate will be required to attend a 2-Day New Employee Orientation Program.

Is this position telework eligible? No Telework Eligibility Disclaimer

Physical Demands and Activities: Light Lifting (less than 20 lbs.) Marginal Moderate Lifting (20-50 lbs.) Non-Applicable Heavy Lifting (more than 50 lbs.) Non-Applicable Pushing/Pulling Marginal Standing Essential Sitting Essential Bending Essential Walking Essential Climbing Marginal Reaching Marginal Repetitive Motion Marginal List other physical requirements

Emotional Demands: Fast Pace Essential Average Pace Marginal Multiple Priorities Essential Intense Customer Interaction Essential Multiple Stimuli Essential Frequent Changes Essential

Mental/Sensory Demands: Memory Essential Reasoning Essential Hearing Essential Reading Essential Analyzing Essential Logic Essential Verbal Communication Essential Written Communication Essential List other mental/sensory requirements

Posting Detail Information

• Posting Number
• Number of Vacancies 1
• Posting Date 08/17/2026
• Closing Date 11/02/2026
• Open Until Filled No
• Special Instructions to Applicants None

Christopher Newport University, an EO Employer, is fully Committed to Access and Opportunity.

Notice of Non-Discrimination & Title IX Policy Statement

Reasonable Accommodation Request

Christopher Newport University (CNU) will make a reasonable effort to accommodate persons with disabilities in the application and/or interview process. Persons with disabilities who require accommodation should contact the CNU Human Resources Office by calling [phone].

Background Check

Applicant finalists are required to complete a CNU sponsored background check. After accepting employment, individuals are required to complete a USCIS Form I-9 (employment eligibility verification) and present documentation from the USCIS List of Acceptable Documents that establishes both their identity and employment authorization to work in the United States. The provided documents will be verified through the Department of Homeland Security E-Verify website.