Testing and Training Associate

KBR, Inc; Landover, Northern (MD, KY); Hybrid; USD 75,000 - 130,000; Full time

Job summary

KBR, Inc. is seeking a Testing and Training Associate to deliver expert IT support and guidance to field engineers and technicians.

The role requires assisting with installation, configuration, and customization of IT systems, and frequent on-site training at customer locations. The position involves traveling up to 50% (CONUS/OCONUS) and collaborating with developers to reduce recurring incidents, ensuring network stability and optimal Mean Time to Repair while supporting Maryland-based

Qualifications

• Active/Current Top Secret/SCI security clearance required.
• Bachelor's or higher degree; advanced degrees preferred for some roles.
• Willingness to travel up to 50% (CONUS and OCONUS) and work onsite as needed.

Responsibilities

• Provide expert and second-tier IT technical support and analysis to field engineers and technicians.
• Provide technical advice and guidance on IT installation, adaptation, configuration, or enhancement of technical products, programs, and IT systems.
• Maintain network stability through advanced troubleshooting, timely incident resolution, and proactive maintenance to maximize availability and mean time to repair.
• Provide training to customers, requiring frequent travel and onsite work at customer sites.
• Partner with developers and engineers to reduce recurring incidents and address installation, operation, configuration, customization and usage issues.

Skills

Active/Current Top Secret/SCI security

Education

Bachelor's degree

Master's degree

High School Diploma/GED with 4+ years of experience

Job description

Title: Testing and Training Associate Belong. Connect. Grow. with KBR!

KBR’s National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country’s most critical role – protecting our national security.

Why Join Us?

• Innovative Projects: KBR’s work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions.
• Collaborative Environment: Be part of a dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace.
• Impactful Work: Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense.

Responsibilities

The qualified candidate will provide expert and second-tier IT technical support and analysis to field engineers and technicians. The candidate will also provide technical advice and guidance on IT installation, adaptation, configuration, or enhancement of technical products, programs, and IT systems.

• testing, training, and fielding support to customers regarding technical aspects of designated IT systems and services;
• providing expertise for the resolution of technical problems, troubleshooting products, and modifying products to customer requirements;
• maintaining network stability through advanced troubleshooting, timely resolution of incidents, and proactive maintenance to provide the maximum availability and optimal Mean Time to Repair.
• The candidate will provide training to customers, requiring frequent travel and onsite work at the customer site.
• The qualified candidate will partner with developers and engineers to reduce reoccurring incidents and will answer questions about installation, operation, configuration, customization and usage of designated IT systems and services.

Work Environment

• Location: On-Site – 8300 Professional Place, Landover, MD
• Travel Requirements: Up to 50% (CONUS and OCONUS)
• Working Hours: Willingness to work outside of normal working hours

Minimum Qualifications

• An Active/Current Top Secret/SCI security clearance.
• Bachelor's degree and no years of relevant experience.
• Master’s degree and no years of experience.
• High School Diploma/GED and four (4+) years of relevant experience.
• Possess knowledge of designated systems.
• Willingness to work outside of normal work hours.
• Ability and willingness to travel up to 50% (CONUS and OCONUS)

Basic Compensation

$75,000 - $130K (This range is for Maryland only) The offered rate will be based on the selected candidate’s knowledge, skills, abilities and/or experience and in consideration of internal parity.

Additional Compensation

KBR may offer bonuses, commissions, or other forms of compensation to certain job titles or levels, per internal policy or contractual designation. Additional compensation may be in the form of sign on bonus, relocation benefits, short-term incentives, long-term incentives, or discretionary payments for exceptional performance.

Belong, Connect and Grow at KBR

At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together.

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

KBR — Delivering Solutions, Changing the World.

KBR brings together the best and brightest to deliver science, technology and engineering solutions that help governments and companies around the world accomplish their most critical missions and objectives. In everything we do, we are guided by our ONE KBR Values:

• We Value Our People – We create diverse, inclusive environments in which each person can feel safe, respected and valued, and where everyone has opportunities to grow and reach their full potential.
• We Deliver – We are uncompromising in our commitment to deliver innovative, high-quality, technology-led solutions for our customers and exceptional, sustainable value for all our stakeholders.
• We Are People of Integrity – We value honesty, trust, courage, fairness, prudence and tenacity. We believe doing what’s right for the planet, the communities where we work, and our people is good for business.
• We Empower – We empower our people with a shared purpose, the right tools and the supportive culture they need to be proactive decision‑makers, to be adaptive to change, and to succeed.
• We Are a Team of Teams – We have a will to succeed, but we value the achievements of our team of teams over individual accomplishments. Our collective focus makes us a better, stronger, more effective company.

We have also embedded environmental, social and governance (ESG) principles in every business operation and corporate function. Not only are we committed to operating safely, sustainably and equitably, but we are also committed to using our capabilities and expertise to help our customers accomplish their sustainability goals.

Worldwide, KBR employs a diverse workforce approximately 29,000 people strong, with customers in more than 80 countries and operations in 40 countries. At KBR, We Deliver.