Test Technician

WSRE; Pensacola (FL); On-site; USD 29,000 - 36,000; Full time

Job summary

Pensacola State College is seeking a Test Technician to support the administration of college testing services and to act as the reception point for test schedules and information.

The role requires handling testing files securely and maintaining confidentiality, with professional customer service to faculty, staff, students, and the public. Flex hours including some evenings and weekends are expected.

Qualifications

• Graduation from high school or GED equivalency.
• Proven skills with computer-based programs, operations and software.
• A satisfactory criminal background check is required.

Responsibilities

• Administer and manage a variety of college testing services.
• Plan, schedule, and administer tests and maintain testing files.
• Serve as departmental receptionist and provide test schedule information.
• Monitor test rooms to maintain testing security and integrity.
• Resolve problems during testing and ensure confidentiality of scores.
• Provide excellent customer service to staff, students and the public.
• Work flexible hours, including some evenings and weekends.
• Position primarily located at the Pensacola Campus with possible travel to other campuses.

Skills

Computer literacy

Testing administration

Customer service

Education

High school diploma or GED

Associate degree

Tools

Computer-based programs

Job description

Join the PSC family and connect with accomplished and diverse colleagues who inspire and innovate students and transform lives and futures. Along with helping our students reach their goals, Pensacola State makes career fulfillment a reality.

Job Description:

The Test Technician position is a full-time career service position. This position will participate in the administration and management of a variety of college testing services, to include the planning, scheduling, and administering of tests.The Test Technician will serve as the departmental receptionist; provide general information regarding test schedules; establish and maintain testing files and records; monitor test rooms to maintain test security and integrity; work to resolve problems encountered during the testing process; maintain strict security of test materials; and ensure confidentiality of test scores and related information.The Test Technician will perform general clerical duties including answering phones and greeting and providing direction to students and others.Additionally, the successful candidate will be required to exhibit a high level of professionalism in the administration of position duties and responsibilities; support the effective link between student services and academic programs; and provide excellent customer service to faculty, staff, students, and the public. The position requires availability to work flexible hours, including some evenings and weekends. This position will be primarily located at the Pensacola Campus and may be required to work at other campus locations as required. The Test Technician position reports to the Director of Testing Services.

MINIMUM QUALIFICATIONS: Graduation from high school or GED equivalency.Proven skills working with computer-based programs, operations and software required. Successful results of a criminal background check are required.

Pursuant to College policy, it is an employment eligibility requirement for an applicant to meet the requirements of § 435.04(2), Florida Statutes, related to background investigations. Any person failing to meet the requirements of the statute will be deemed not qualified to hold employment in this position. A Florida Department of Law Enforcement (FDLE) approved background check will be conducted on every successful candidate as a condition of employment, and any person who fails to disclose any adverse information contained in the background investigation at the time of submitting the employment application will be disqualified from employment.

PREFERRED QUALIFICATIONS: Graduation with an associate degree from an institution that holds accreditation recognized by the U.S. Department of Education and approved by the College and at least one year of experience in student services or a related field.

SALARY RANGE: $29,250.00 ($15.00/hour)

SUPPLEMENTAL MATERIALS: All supplemental materials must be submitted electronically via the Workday applicant portal.

APPLICATION DEADLINE: Open Until Filled – Review of applications will begin September 11, 2026. To receive full consideration, the online application and supplemental application materials must be received by September 10, 2026.

Pensacola State College offers a comprehensive benefits package for health, dental, vision, hospitalization, and supplemental insurance benefits through the State of Florida's Group Insurance Program. All employees in established, eligible positions are members of the Florida Retirement System from their first day of employment. Other benefits offered include participation in the wellness program, tuition waivers, educational opportunities, and paid sick leave. Additional leave types are position specific.

Pensacola State College does not discriminate against any person on the basis of race, color, ethnicity, religion, sex (as defined by applicable federal and state law), national origin, age, disability, genetic information, pregnancy, or marital status in its educational programs, activities, or employment. For inquiries regarding the College's nondiscrimination policies, contact the Civil Rights Compliance Officer at [phone], Pensacola State College, 1000 College Blvd., Pensacola, Florida 32504.