TEST SBStudent Success Specialist (Student Success Center)

Moraine Valley Community College; Palos Hills (IL); On-site; USD 48,000 - 64,000; Full time

Job summary

Moraine Valley Community College in Palos Hills, IL is seeking a program coordinator to lead and assess services in the Student Success Center, advancing retention and completion for new and continuing students.

The role focuses on developing programs, using data dashboards, coordinating financial literacy and orientation efforts, and collaborating with counselors, faculty, and staff to support student success.

Qualifications

• Dedication to students and commitment to excellence in student support services.
• Knowledge of retention strategies and their student information requirements.
• Excellent project management and communication skills, both oral and written.
• Full computer proficiency in Word, Excel and PowerPoint; ability to navigate other software.
• Ability to develop partnerships and collaborate with internal and external stakeholders.

Responsibilities

• Lead retention initiatives and assess need for new student services.
• Develop and assess programs and services to improve retention and success.
• Research, demonstrate and evaluate new technology to support Student Success Centers’ goals.
• Coordinate financial literacy programs to help students manage finances.
• Participate in recruitment, retention, and communications for dual credit programs.

Job description

Duties

• 1. Assess, monitor and track the needs for students; recommends new initiatives to meet students’ needs to support student retention and success.
• 2. Develop, implement programs and assess programs and services that lead to retention, completion, and success of new and continuing students.
• 3. Research, demonstrate and evaluate new technology to support the Student Success Centers’ goals and objectives.
• 4. Coordinate and lead financial literacy program to assist students in understanding the importance of their financial responsibilities to sustain their personal and educational goals.
• 5. Participate in recruitment, retention and communication efforts to support the goals of the dual credit and dual enrollment programs.
• 6. Assist with the planning and implementation of the Parent/Family, Student Veterans and other Orientation programs.
• 7. Serve as Starfish Early Alert System Administrator to support students’ academic persistence.
• 8. Assist the coordinator of veteran services with all college areas associated with welcoming, orienting, and supporting veteran student and dependents.
• 9. Maintain general knowledge of career and transfer programs, registration and graduation requirements as related to new student programs and services.
• 10. Develop programming and outreach activities related to student success initiatives.
• 11. Prepare timely and accurate monthly and annual progress reports.
• 12. Work collaboratively with the dean to provide ongoing updates on the Student Success Center initiatives and activities to the college community through newsletters and presentations.
• 13. Utilize institutional data, dashboards, and CRM information to communicate with students in the pipeline through email, text, phone, and other approaches.
• 14. Assist the dean, in collaboration with counselors, advisors, faculty, and students to implement programs and services designed to support and retain academically unsuccessful and undecided new students including: Career and Educational Planning Sessions, workshops and seminars, Early Alert Systems, Standards of Academic Progress ( SOAP ), Satisfactory Academic Progress ( SAP ).
• 15. Serve as a member of campus committees related to student success.
• 16. Stay apprised on current financial aid information and best practices on student success.
• 17. Other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required in addition to the above education and experience: Dedication to students, commitment to excellence in creating and providing student support services and ensuring student success. Knowledge of retention strategies and their student information requirements. Excellent project management and communication skills, both oral and written. Full computer proficiency in Word, Excel and PowerPoint. Able to easily navigate other software programs and student systems as needed or other forms of technology as needed. Ability to implement and coordinate programs (such as Early College programs, Financial Literacy, Parent/Family Orientation). Ability to develop partnerships and collaborate with internal and external stakeholders.