Test Publishing Supervisor

Mediabistro; Kansas City (MO); Remote; USD 75,000 - 95,000; Full time

Job summary

A leading company in the testing industry is seeking a Test Publishing Supervisor to manage test item content for Licensure exams. This full-time position offers remote work flexibility and focuses on team leadership along with operational excellence in exam publishing. Join us to make a meaningful impact in test development and support the success of candidates seeking certifications.

Benefits

401k / Pension / Retirement Plan

Enhanced PTO / Annual Leave

Medical insurance

Dental, Vision, Life and Short-Term Disability

Flexible Spending Accounts

Employee Assistance Programme

Volunteer Day

Qualifications

• Experience in Licensure and Certification testing industry preferred.
• Experience in team management is desired.
• Proficiency with Microsoft Office 365 applications required.
• Skill and experience with data entry tools and spreadsheets required.

Responsibilities

• Supervisory responsibility for a team of Test Publishers.
• Building credentialing exams on schedule.
• Interfacing across teams to ensure publication accuracy.
• Troubleshooting issues related to published exams.

Skills

Team Management

Project Handling

Proofreading

Microsoft Office 365

SQL Server Management Studio

Job description

We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.

We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.

At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That’s why you’ll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.

Learn more about what we do at : https : / / www.psiexams.com /

About the Role

The Test Publishing Supervisor is responsible for the publication and management of test item content for Licensure exam programs. This role requires a combination of responsibilities, including performing test publishing activities as well as providing people leadership to a small group of Test Publishers. This role also requires leadership and technical skills, exceptional verbal and written communication skills, as well as great attention to detail.

This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely, with occasional travel required for meetings, events and workshops.

Role Responsibilities

Supervisory responsibility for a team of Test Publishers, e.g. onboarding, performance management, training, etc.

Building credentialing exams on schedule in the company’s testing platforms.

Updating item content for live exams, the creation and maintenance of item banks, and republication of licensure and certification tests.

Assisting in ensuring that exams are published in accordance with specifications on time and without error.

Assisting in the implementation of procedures in reviewing, structuring, and publishing exams (both written and practical).

Interfacing across Content Management, Client Services, and IT teams to ensure timely and accurate publication, QA, and implementation of examinations.

Assisting in the troubleshooting of any issues related to a published exam addressed by candidates, proctors, Content Management team member, or the client.

Executing established Test Publishing processes and procedures; identifying potential publication issues and errors; and suggesting possible solutions to problems or refinement of procedures or protocols.

Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Knowledge, Skills and Experience Requirements

Experience in Licensure and Certification testing industry preferred.

Experience in team management is desired.

Experience in handling multiple projects and proofreading desired.

Proficiency with Microsoft Office 365 applications required.

Skill and experience with data entry tools, spreadsheets, and SQL Server Management Studio required.

Benefits & Culture

At PSI, our culture is to be transparent and fair. That’s why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.

In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes :

401k / Pension / Retirement Plan – with country specific employer %

Enhanced PTO / Annual Leave

Medical insurance – country specific

Dental, Vision, Life and Short-Term Disability for US

Flexible Spending Accounts – for the US

Medical Cashback plan covering vision, dental and income protection for UK

Employee Assistance Programme

Commitment and understanding of work / life balance

A culture of embracing wellness, including regular global initiatives

Access to supportive and professional mechanisms to help you plan for your future

Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https : / / www.eeoc.gov / poster) notice from the Department of Labor.

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