Test Proctor-Part Time

PSI Services LLC; Duluth (GA); On-site; USD 18,000 - 23,000; Part time

Job summary

PSI Services LLC in Duluth, GA is hiring a Test Center Administrator (Exam Proctor) for a part-time role. The position is entry-level with training provided and focuses on maintaining exam integrity and delivering a professional experience to test takers.

Responsibilities include welcoming test takers, verifying IDs, setting up workstations, supervising exams, performing opening/closing procedures, and assisting with accessibility needs.

Qualifications

• High school diploma or equivalent required.
• US citizenship required.
• Customer service experience preferred (training provided).
• Strong communication and attention to detail.
• Ability to remain calm under pressure and handle sensitive situations.
• Basic computer skills; Microsoft Office experience is a plus.
• Must be able to stand/walk for portions of shift.

Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
• Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center.
• Provide support for test takers with accessibility needs.

Skills

Customer service

Communication

Calm under pressure

Attention to detail

Exam security/compliance

Physical stamina

Education

High school diploma

Tools

Microsoft Office

Job description

Title: Test Center Administrator (TCA) Part-Time

Location: 3505 Koger Boulevard, Suite 175, Duluth, GA 30096

Wage: $15.25/hr.

Schedule: Part Time: Tuesday 8:00AM-5:00PM, Thursday & Friday 8:00AM-5:00PM, 2nd and 4th Saturday 8:00AM-3:00PM

About PSI

Join PSI - A Global Leader in Testing Solutions

At PSI, we help people achieve their goals through fair and secure assessments. We provide license and certification exams for state and federal agencies, as well as assessments, for public and private companies. Our mission is to create a positive testing experience that empowers candidates to succeed.

About the Role

As a Test Center Administrator (Exam Proctor), you’ll play a critical role in maintaining exam integrity and delivering a smooth, professional experience for every test taker. This is an entry-level position with training provided, perfect for individuals who value accuracy, customer service, and a calm testing environment.

Role Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
• Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center.
• Provide support for test takers with accessibility needs.

Knowledge, Skills and Experience Requirements

• High school diploma or equivalent.
• US citizenship is required.
• Customer service experience preferred (training provided).
• Strong communication skills and attention to detail.
• Ability to remain calm under pressure and handle sensitive situations.
• Basic computer skills; Microsoft Office experience is a plus.
• Physical ability to stand/walk for up to 40% of your shift.
• Commitment to exam security and compliance.

Why You’ll Love Working Here

At PSI, you’re more than an employee—you’re part of a global team making a real impact. We value integrity, growth, and purpose. If you’re ready to join a company that invests in your future,