Test Proctor - Memphis

Universal Technical Institute, Inc.; Memphis (TN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Tuition Waiver

Paid Time Off

Retirement Matching

Paid Parental Leave

Competitive Insurance

Pet Insurance

Health Plan Enrollment

Job summary

Universal Technical Institute, Inc. is seeking a Test Proctor to administer and coordinate admissions testing on-site in Memphis, Tennessee. The role emphasizes professionalism, student satisfaction, and adherence to Concorde’s core values.

You will proctor and score tests, ensure proper administration of entrance exams, maintain testing security, and enter scores into student records. Strong communication and confidentiality are essential, with company benefits provided.

Qualifications

• High School Diploma or GED required.
• Excellent oral and written communication skills.
• Ability to answer multi-lined phone systems.
• Proficiency in Microsoft Office.
• General office experience preferred.
• Maintain complete confidentiality in handling student issues.

Responsibilities

• Administer and score Admission Testing day or evening, depending on the need.
• Proctor and coordinate all entrance assessments and other tests per testing policies and procedures.
• Ensure potential students take appropriate entrance exam.
• Administer online or paper tests.
• Ensure security of all testing materials.
• Manually enter scores and necessary information into student records as needed.
• Keep a testing log and distribute results to concerned parties.
• Perform filing and scanning as needed.

Skills

Oral and written communication

Multi-line phone handling

Confidentiality

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Overview

The Test Proctor’s primary responsibilities are to administer and coordinate tests including all entrance tests and other testing as assigned, acting as professional and academic role models committed to student satisfaction. All Concorde associates are required to display professionalism and uphold Concorde’s Mission and the core values of respect for the individual, integrity, teamwork, customer service, and achievement.

Pay Range: $12.00 - $15.00

Location: Onsite - Memphis, TN

What We Offer:

• Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
• Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)
• Retirement Matching: 50% match on the first 6% of your contributions after 90 days
• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
• Competitive Insurance: Health, vision, and dental coverage for you and your dependents
• Pet Insurance: Competitive coverage for your furry family members through ASPCA
• Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

Responsibilities

• Administer and score Admission Testing day or evening, depending on the need
• Proctor and coordinate all entrance assessments and other tests per testing policies and procedures
• Ensure potential students take appropriate entrance exam
• Administer online or paper tests
• Ensure security of all testing materials
• Manually enter scores and necessary information into student record as needed
• Keep a testing log
• Distribute test results to all concerned in a timely manner
• Filing and scanning as needed

STUDENT INTERACTION

• Maintain a testing environment that is welcoming, comfortable, and quiet
• Set the example and be a role model for professionalism and conduct
• Proactively inform leadership of any behavioral concerns
• Refer students to appropriate leadership if additional advising is necessary

RELATED DUTIES

• Perform general clerical duties including but not limited to making and distributing copies, typing and sending out mailings
• Assist Registrar as needed with student documentation
• Perform other duties, as assigned

Qualifications

Education / Experience

• High School Diploma or equivalent (GED)
• Excellent oral and written communication skills; ability to effectively communicate with a diverse student population
• Ability to answer multi-lined phone systems
• Proficiency in Microsoft Office
• General office experience preferred
• Maintain complete confidentiality in handling student issues

Abilties

• Able and willing to:
  • Communicate, think, learn, and reason
  • Use computers and computer systems (including hardware and software) to process
    transactions, store documents, enter data, or perform assigned tasks
  • Safely ambulate and/or maneuver when on-site at Company locations
  • Demonstrate and utilize active listening, inductive reasoning, information ordering and
    category flexibility
  • Ability to use good judgment, problem-solving and decision-making skills
  • Ability to maintain confidentiality and manage sensitive information with discretion
  • Ability to work in a fast-paced environment where deadlines are essential and multiple projects
    are worked simultaneously
  • Ability to gain, understand and apply information and data as it relates essential functions of the
    position
  • Ability to foster long-term relationships with stakeholders

Work Environment

• Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.
• This position is eligible for on campus or an onsite work location to meet business needs. Employees must be able to follow all safety precautions including the use of personal-protective equipment. Employees must also be able to adhere to site-specific safety procedures. Work environments may include exposure to student learning environments with a variety of conditions. Employees must meet minimum technical standards for eligibility and participation.
• No travel required

Disclaimer

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race (including natural hair style or texture), color, religion (including religious dress or grooming practices), religious creed, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, veteran or military status, citizenship status, marital status, physical or mental disability, medical condition, genetic information, gender, gender identity, gender expression, sexual orientation, or any other legally protected characteristic recognized under applicable federal, state, or local law.

Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job.