Test Proctor

PSI Services LLC; Metairie (LA); Sur place; USD 18 000 - 26 000; Plein temps

Avantages offerts par ce poste

Competitive benefits

PTO & retirement

Flexible scheduling

Career development

Wellness programs

Volunteer opportunities

Résumé du poste

PSI Services LLC is seeking a Test Center Administrator (Exam Proctor) in Metairie, LA. The role is entry-level with training provided, focusing on exam integrity, customer service, and a calm testing environment.

Typical schedule includes 8-5, Mon, Tue, Fri, Sat, with full-time hours and benefit eligibility after 30-32 hours per week. You will welcome test takers, verify IDs, set up workstations, troubleshoot tech issues, supervise exams, and support accessibility needs, while upholding PSI

Qualifications

• Requires a high school diploma or equivalent.
• U.S. citizenship is required.
• Entry level with training provided.

Responsabilités

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security.
• Set up workstations and troubleshoot tech issues with internal teams.
• Supervise exams and ensure PSI policy compliance.
• Perform opening/closing procedures and light housekeeping.
• Troubleshoot with IT to fix test center issues.
• Provide support for test takers with accessibility needs.

Connaissances

Communication

Attention to detail

Calm under pressure

Customer service

Formation

High school diploma or equivalent

Outils

Microsoft Office

Description du poste

Title: Test Center Administrator (TCA)

Location:2750 Lake Villa Dr., Suite 202, Metairie, LA 70002

Wage: $16.00/hour

Hours: Full Time-Benefit eligible at 30-32 hrs. week

Schedule: Mon, Tues, Fri, Sat- 8-5pm

About PSI

Join PSI – A Global Leader in Testing Solutions

At PSI, we help people achieve their goals through fair and secure assessments. We provide license and certification exams for state and federal agencies, as well as assessments, for public and private companies. Our mission is to create a positive testing experience that empowers candidates to succeed.

About The Role

As a Test Center Administrator (Exam Proctor), you’ll play a critical role in maintaining exam integrity and delivering a smooth, professional experience for every test taker. This is an entry-level position with training provided, perfect for individuals who value accuracy, customer service, and a calm testing environment.

Role Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
• Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center.
• Provide support for test takers with accessibility needs.

Knowledge, Skills And Experience Requirements

• High school diploma or equivalent.
• US citizenship is required.

Customer Service Experience Preferred (training Provided).

• Strong communication skills and attention to detail.
• Ability to remain calm under pressure and handle sensitive situations.
• Basic computer skills; Microsoft Office experience is a plus.
• Physical ability to stand/walk for up to 40% of your shift.
• Commitment to exam security and compliance.

Benefits & Perks

• Competitive pay + comprehensive benefits (medical, dental, vision).
• Paid time off and retirement plans (401(k), pension).
• Flexible scheduling and work-life balance.
• Career development and training opportunities.
• Wellness programs and global initiatives.
• Volunteer opportunities and community engagement.

Why You’ll Love Working Here

At PSI, you’re more than an employee—you’re part of a global team making a real impact. We value integrity, growth, and purpose.