Test Management Supervisor - Banner Gateway (Evening Shift)

Sonora Quest Laboratories / Laboratory Sciences of Arizona; Gilbert (AZ); On-site; USD 75,000 - 110,000; Full time

Job summary

Sonora Quest Laboratories / Laboratory Sciences of Arizona in Gilbert, AZ seeks a supervisor to lead procurement and test management during the evening shift. You will oversee staff, coordinate workflows, and ensure timely collection and processing of patient specimens while maintaining quality and regulatory standards.

The role emphasizes budget awareness, staff development, and collaboration with clinical teams to optimize operations within CAP, CMS, AABB and CLIA frameworks.

Qualifications

• High school diploma or GED; relevant leadership training preferred.
• Experience in phlebotomy or specimen processing in a clinical setting.
• Experience leading a team or participating in management training.
• Strong understanding of regulatory and accreditation requirements.
• Excellent communication and organizational skills.

Responsibilities

• Hires, trains, and supervises workflow for department staff.
• Directs prioritization and scheduling to ensure timely specimen collection and processing.
• Monitors department expenditures and contributes to annual budget planning.
• Ensures accreditation and regulatory compliance with CAP, CMS, AABB, FDA, and CLIA.
• Coordinates with internal/external customers to address inquiries and issues.

Skills

Phlebotomy

Leadership

Budget monitoring

Regulatory compliance

Education

High School Diploma or GED

Job description

Primary City/State:

Gilbert, Arizona

Department Name:

Procurement-Gateway

Work Shift:

Evening

Job Category:

Phlebotomy

1pm to 930pm.

Monday - Friday.

_ Find your Voice, Passion, & Purpose _

POSITION SUMMARY

This position provides general supervision to assigned personnel. Directs, organizes and controls all aspects of procurement test management to provide high quality and cost effective services.

COREFUNCTIONS

1. Hires, trains, and supervises the workflow for department staff. Provides leadership, coaching, recognition, and conducts corrective action and performance evaluations. Establishes priorities, workloads, schedules, controls, work procedures and provides day to day problem resolution and troubleshooting to ensure timely collection and processing of patient specimens.

2. Provides or assists in monitoring of financial activities within the department. Controls and adjusts expenditures, particularly in personnel costs, throughout the year in order to meet budgetary requirements. Prepares and/or provides or prepares accurate input for the department’s annual budget. Manages waste reduction and expense reduction efforts.

3. Under the direction of the Administrative Director of Hospital Laboratory ensures area(s) of responsibility are maintained in accreditation with accreditation with College of American Pathologists (CAP), Centers for Medicare and Medicaid Services (CMS), American Association of Blood Banks (AABB), Food and Drug Administration (FDA) and licensing for Clinical Laboratory Improvement Amendments (CLIA) for patient care and nursing. Also ensures laboratory is compliant with Occupational Safety and Health Administration (OSHA).

4. Leads and participates in task forces or councils who plan, implement, and coordinate activities to maximize service, quality, compliance, patient experience effectiveness and efficiency. Develops and reviews matrix to ensure quality patient care and Banner initiatives by using Six Sigma and Lean.

5. Serves as a resource and communication liaison by facilitating timely and accurate dissemination of information. Interacts with internal and external customers in responding to result or quality inquiries and other issues related to specimen management, testing and reporting.

MINIMUM QUALIFICATIONS

• Must be a high school graduate or have achieved equivalency through the GED exam and have at least three years of phlebotomy or processing experience in a clinical laboratory.
• Previous experience in a leadership role or participation in management training programs is required.
• Evidence of increasing responsibility in personnel management, financial management and organization skills required.
• A significant understanding and knowledge of commonly used concepts, practices and procedures of different software programs is required.
• Oral/written communication skills, analytical/strategic skills.
• Must possess the ability to prioritize and perform multiple tasks simultaneously and good working knowledge of regulatory and accreditation requirements.
• Must have a valid driver’s license and be eligible for coverage under the company auto insurance policy.

PREFERRED QUALIFICATIONS

• National phlebotomy certification.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy