Test Management Supervisor - Banner Gateway (Evening Shift)

Banner Health; Mesa (AZ); On-site; USD 90,000 - 130,000; Full time

Job summary

Banner Health is seeking a supervisor for the Procurement-Gateway within Sonora Quest Laboratories/Laboratory Sciences of Arizona. The role provides general supervision, directs procurement test management, and ensures high-quality, cost-effective services.

The incumbent leads staff, manages budgets, and ensures CAP/CMS/AABB/FDA/CLIA compliance, while championing Six Sigma and Lean initiatives to enhance service delivery and patient care.

Qualifications

• Three years of phlebotomy or processing experience in a clinical laboratory.
• Leadership experience or management training is required.
• Experience in personnel and financial management and strong organizational skills.
• Knowledge of regulatory and accreditation requirements is necessary.

Responsibilities

• Hire, train, and supervise department staff; provide leadership and performance evaluations.
• Monitor department finances; help meet budget and reduce waste.
• Ensure accreditation compliance with CAP, CMS, AABB, FDA, and CLIA; maintain OSHA standards.
• Lead task forces to improve service quality, safety, and efficiency using Six Sigma/Lean.
• Communicate with internal and external customers to resolve issues related to specimens and results.

Skills

Leadership experience

Regulatory knowledge

Communication skills

Analytical thinking

Education

High school diploma or GED

Tools

MS Office

Job description

Primary City/State: Gilbert, Arizona Department Name: Procurement-Gateway Work Shift: Evening Job Category: Phlebotomy 1pm to 930pm. Monday - Friday.

Your pay and benefits are important components of your journey at Sonora Quest Laboratories/Laboratory Sciences of Arizona.

This opportunity includes the option to participate in a variety of health, financial, and security benefits.

In addition, this position may be eligible for our Management or Sales Incentive Programs as part of your Total Rewards package.

Find your Voice, Passion, & Purpose

POSITION SUMMARY

This position provides general supervision to assigned personnel. Directs, organizes and controls all aspects of procurement test management to provide high quality and cost effective services.

CORE FUNCTIONS

1. 1. Hires, trains, and supervises the workflow for department staff. Provides leadership, coaching, recognition, and conducts corrective action and performance evaluations. Establishes priorities, workloads, schedules, controls, work procedures and provides day to day problem resolution and troubleshooting to ensure timely collection and processing of patient specimens.
2. 2. Provides or assists in monitoring of financial activities within the department. Controls and adjusts expenditures, particularly in personnel costs, throughout the year in order to meet budgetary requirements. Prepares and/or provides or prepares accurate input for the department’s annual budget. Manages waste reduction and expense reduction efforts.
3. 3. Under the direction of the Administrative Director of Hospital Laboratory ensures area(s) of responsibility are maintained in accreditation with accreditation with College of American Pathologists (CAP), Centers for Medicare and Medicaid Services (CMS), American Association of Blood Banks (AABB), Food and Drug Administration (FDA) and licensing for Clinical Laboratory Improvement Amendments (CLIA) for patient care and nursing. Also ensures laboratory is compliant with Occupational Safety and Health Administration (OSHA).
4. 4. Leads and participates in task forces or councils who plan, implement, and coordinate activities to maximize service, quality, compliance, patient experience effectiveness and efficiency. Develops and reviews matrix to ensure quality patient care and Banner initiatives by using Six Sigma and Lean.
5. 5. Serves as a resource and communication liaison by facilitating timely and accurate dissemination of information. Interacts with internal and external customers in responding to result or quality inquiries and other issues related to specimen management, testing and reporting.

MINIMUM QUALIFICATIONS

• Must be a high school graduate or have achieved equivalency through the GED exam and have at least three years of phlebotomy or processing experience in a clinical laboratory.
• Previous experience in a leadership role or participation in management training programs is required.
• Evidence of increasing responsibility in personnel management, financial management and organization skills required.
• A significant understanding and knowledge of commonly used concepts, practices and procedures of different software programs is required.
• Oral/written communication skills, analytical/strategic skills.
• Must possess the ability to prioritize and perform multiple tasks simultaneously and good working knowledge of regulatory and accreditation requirements.
• Must have a valid driver’s license and be eligible for coverage under the company auto insurance policy.

PREFERRED QUALIFICATIONS

1. National phlebotomy certification.

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Make Great Friends and a Difference in Your Communities

You’ll feel like you’re in the right place at Sonora Quest Laboratories/Laboratory Sciences of Arizona (SQL/LSA), doing great work on behalf of a healthy community.

While many organizations tout “teamwork and camaraderie,” there is no denying that our compassionate, collaborative culture is a cut above the rest.

Our team members work together daily to create a work environment where everyone feels supported and empowered to be their best selves and do their best work.

Grow your career and see for yourself how gratifying and satisfying being a part of our team can be.

You Belong Here.

Sonora Quest Laboratories is a proud partner of Banner Health.

We are proud to offer a comprehensive benefit package for all benefit-eligible positions.

Please visit our Benefits Guide for more information.

EEO/Disabled/Veterans Laboratory Sciences of Arizona supports a drug-free work environment.

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