Test Center Proctor — Part-Time, Entry-Level with Training

PSI Services

Oakland (CA)

On-site

USD 25,000 - 30,000

Part time

13 days ago

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Job summary

PSI Services is hiring a Test Center Administrator (Part-Time) in Oakland, CA. You will proctor exams, verify identities, and ensure smooth operations in a secure testing environment. Training is provided for an entry-level role that emphasizes accuracy and customer service.

The position requires standing for portions of the shift and compliance with PSI policies while delivering a professional experience to test takers.

Qualifications

High school diploma or equivalent.
US citizenship is required.
Customer service experience preferred (training provided).
Strong communication skills and attention to detail.
Ability to remain calm under pressure and handle sensitive situations.
Basic computer skills; Microsoft Office experience is a plus.
Physical ability to stand/walk for up to 40% of your shift.
Commitment to exam security and compliance.

Responsibilities

Welcome test takers and explain testing procedures clearly.
Verify IDs and maintain strict exam security protocols.
Set up workstations and troubleshoot technical issues with internal teams.
Supervise exams and ensure compliance with PSI policies.
Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center.
Provide support for test takers with accessibility needs.