Test Center Administrator/Proctor-Part Time

PSI Services LLC; Oakland (CA); On-site; USD 21,525 - 30,657; Part time

Job summary

PSI Services LLC is seeking a part-time Test Center Administrator in Oakland, CA to ensure exam integrity and provide a smooth experience for test takers. Responsibilities include verifying IDs, supervising exams, and maintaining security protocols. A high school diploma is required, along with strong communication skills and attention to detail.

The position offers $18.94/hr, requiring availability on Tuesdays and Thursdays, with occasional Wednesdays and Fridays. Join PSI for a meaningful role in testing solutions!

Qualifications

• US citizenship is required.
• Ability to remain calm under pressure and handle sensitive situations.
• Physical ability to stand/walk for up to 40% of your shift.

Responsibilities

• Welcome test takers and explain testing procedures.
• Verify IDs and maintain exam security protocols.
• Supervise exams and ensure compliance with PSI policies.

Skills

Customer service experience

Strong communication skills

Attention to detail

Basic computer skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Test Center Administrator/Proctor-Part Time

Job Category: TCA/Rater

Requisition Number: TESTC002012

• Part-Time
• On-site

Locations

Showing 1 location

Oakland, CA 94612, USA

Description

Title: Test Center Administrator (TCA) Part-Time

Location:1515 Clay Street, Room 703, 7th Floor, Oakland CA 94612

Schedule:

• Tuesday and Thursday: 7:30am– 4:00/5:00pm (depending on exam schedule)
• Wednesdays and Fridays may occasionally be added to the schedule as needed.

Wage: $18.94/hr.

About PSI

Join PSI – A Global Leader in Testing Solutions

At PSI, we help people achieve their goals through fair and secure assessments. We provide license and certification exams for state and federal agencies, as well as assessments, for public and private companies. Our mission is to create a positive testing experience that empowers candidates to succeed.

About the Role

As a Test Center Administrator (Exam Proctor), you’ll play a critical role in maintaining exam integrity and delivering a smooth, professional experience for every test taker. This is an entry-level position with training provided, perfect for individuals who value accuracy, customer service, and a calm testing environment.

Role Responsibilities

Welcome test takers and explain testing procedures clearly.
Verify IDs and maintain strict exam security protocols.
Set up workstations and troubleshoot technical issues with internal teams.
Supervise exams and ensure compliance with PSI policies.
Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center.
Provide support for test takers with accessibility needs.

Knowledge, Skills and Experience Requirements

High school diploma or equivalent.
US citizenship is required.
Customer service experience preferred (training provided).
Strong communication skills and attention to detail.
Ability to remain calm under pressure and handle sensitive situations.
Basic computer skills; Microsoft Office experience is a plus.
Physical ability to stand/walk for up to 40% of your shift.
Commitment to exam security and compliance.

Why You’ll Love Working Here

At PSI, you’re more than an employee—you’re part of a global team making a real impact. We value integrity, growth, and purpose. If you’re ready to join a company that invests in your future, apply today!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.