Test Center Proctor & Guest Experience Lead

Prometric Ireland Limited; Raleigh (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

12 Paid Holidays

Paid training

401K

Sick time

Employee Assistance Program

Job summary

Prometric Ireland Limited is hiring a Test Center Administrator in Raleigh, NC. The role requires a high school diploma and customer service experience. Responsibilities include verifying candidate IDs, monitoring exams, and ensuring a secure test environment. The ideal candidate is flexible with scheduling and has strong multitasking skills.

Prometric offers perks like 12 paid holidays, paid training, and a 401K. Full-time hours will vary, with occasional evening and weekend shifts.

Qualifications

• 1+ year customer service experience required.
• Must be at least 18 years old.
• Ability to write accurate reports.

Responsibilities

• Verify candidate identification and monitor exams.
• Maintain test center policies and secure environment.
• Report any candidate issues with urgency.

Skills

Effective communication

Customer service

Multi-tasking

Microsoft Office proficiency

Education

High school diploma or equivalent

College experience

Job description

Prometric Ireland Limited is hiring a Test Center Administrator in Raleigh, NC. The role requires a high school diploma and customer service experience. Responsibilities include verifying candidate IDs, monitoring exams, and ensuring a secure test environment. The ideal candidate is flexible with scheduling and has strong multitasking skills.

Prometric offers perks like 12 paid holidays, paid training, and a 401K. Full-time hours will vary, with occasional evening and weekend shifts.