Test Center Monitor

New York State Department of Civil Service; New York (NY); On-site; USD 32,000 - 52,000; Full time

Job summary

The New York State Department of Civil Service is seeking a Test Monitor to ensure secure administration of civil service examinations across designated areas. Responsibilities include instructing candidates, distributing materials, and assisting with computer-based testing, including remote proctoring when needed.

Ideal candidates will hold a High School Diploma or GED, be able to operate a computer, and communicate clearly with diverse groups under pressure.

Qualifications

• Reading routine instructions to candidates and ability to assist examinees
• Ability to operate a personal computer and basic functions
• Ability to speak confidently to large groups and communicate with diverse populations

Responsibilities

• Read and explain examination guidelines to candidates
• Distribute and collect exam materials and account for test materials
• Set up and operate computer testing devices (Chromebooks) and assist with logging in
• Virtually proctor candidates using software when applicable
• Complete required paperwork and report irregularities
• Travel to testing sites across school districts

Skills

Public speaking

Computer skills

Communication

Education

High School Diploma or GED

Job description

Duties Description

The Civil Service Test Monitor may be assigned to a test room or to a facility hallway and is responsible for the security of test materials and the administration of civil service examinations to candidates in a designated area. The duties of the Test Monitor will include:

• Understanding and complying with all examination guidelines, policies and procedures.
• Reading routine instructions to candidates and providing aide to examinees in the administration of their examinations.
• Assisting in the distribution of exam materials to candidates as well as the collection and accounting of all associated test material from candidates upon completion of their examination.
• Assisting in the set up and distribution of computer testing devices (Chromebooks) to candidates, as well as assisting candidates with logging into and completing the submission of their exams if necessary.
• Utilizing software to virtually proctor candidates in a remote setting.
• Completing all required paperwork for the various exams that are administered, reporting any suspected irregularities or discrepancies.
• Performing other duties as assigned.
• Travel will be required throughout the School Districts.

Qualifications

Minimum Qualifications

• Possession of a High School Diploma or GED.
• Ability to operate a personal computer and perform basic computer functions.
• Ability to read, communicate effectively with others, and be able to speak confidently in front of large groups of people.
• Ability to work with a diverse population in a calm and courteous manner under stressful conditions.

Additional Comments

Candidates will be required to work at Testing Sites at all locations.