Test Center Administrator & Exam Proctor (Full-Time)

PSI Services; Centennial (CO); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision benefits

Paid time off

Retirement plans (401(k))

Flexible scheduling

Job summary

PSI Services seeks a Test Center Administrator (Exam Proctor) at our Centennial, CO site. This entry-level role includes training and focuses on maintaining exam integrity while delivering a smooth testing experience for every candidate.

You will welcome test takers, verify IDs, set up workstations, and assist test takers with accessibility needs, all while upholding PSI policies in a calm, professional environment. Full-time hours are standard.

Qualifications

• High school diploma or equivalent.
• US citizenship is required.
• Customer service experience preferred (training provided).
• Strong communication skills and attention to detail.
• Ability to remain calm under pressure and handle sensitive situations.
• Basic computer skills; Microsoft Office experience is a plus.
• Physical ability to stand/walk for up to 40% of your shift.
• Commitment to exam security and compliance.

Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
• Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center.
• Provide support for test takers with accessibility needs.

Skills

Customer service

Strong communication

Attention to detail

Calm under pressure

Basic computer skills

Education

High school diploma or equivalent

Job description

PSI Services seeks a Test Center Administrator (Exam Proctor) at our Centennial, CO site. This entry-level role includes training and focuses on maintaining exam integrity while delivering a smooth testing experience for every candidate.

You will welcome test takers, verify IDs, set up workstations, and assist test takers with accessibility needs, all while upholding PSI policies in a calm, professional environment. Full-time hours are standard.