Test AV

State of Wyoming; Cheyenne (WY); In loco; USD 52.000 - 68.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hiring bonus

Health insurance

Pension plan

457B plan

Paid time off

Descrizione del lavoro

The Wyoming Department of Transportation's Motor Vehicle Services team seeks an applicant to handle revenue collection from commercial registrations, fuel tax, plate fees, and related licensing duties, including processing title searches and issuing credentials for apportioned plates and fuel licenses.

The role requires compliance with Federal Code, Wyoming statutes, IFTA/IRP, and MV Rules, with a focus on accurate cash handling, customer service at the front counter, and ongoing training.

Competenze

• Knowledge of Generally Accepted Accounting Principles (GAAP).
• Knowledge of the Microsoft Office Suite.
• Excellent written and verbal communication skills with the ability to tailor communication to customers of varying knowledge levels regarding application and licensing policies and procedures.
• Detail-oriented to ensure appropriate cash handling and balancing procedures.
• Knowledge of state, federal, and agency requirements and polices related to taxation and motor vehicles.
• Ability to work under pressure, discern the status of ongoing tasks, and prioritize accordingly.
• Ability to use sound judgment related to problem resolution.
• Ability to ensure monthly/quarterly tasks related to IFTA returns are scheduled and completed timely.

Mansioni

• Interpret Federal Code related to motor vehicles, Wyoming statutes regarding Title 31 - Motor Vehicles, and Title 39 - Taxation and Revenue.
• Interpret IFTA and IRP Agreements, and Department Rules, Regulations, and Policies related to money handling, motor vehicle, and commercial vehicle issues.
• Disseminate information and answer questions from County Treasurers, Clerks, and the public at the front counter, over the telephone, and through written correspondence.
• Participate in ongoing training that may require out-of-state travel.
• Issue registrations, license plates, licenses, certificates, and title search results through over-the-counter, online, mail, or email.
• Review complex applications/licenses for accuracy and determine disposition; follow-up with customers to resolve issues.
• Contact customers to discuss and resolve problems including delinquency, incomplete IFTA returns, and missing information.
• Maintain a cash drawer, balance over-the-counter and mail funds, perform daily reconciliations and prepare funds for deposit.
• Assist with other duties within the Motor Vehicle Section as assigned by the Supervisor or Manager.

Conoscenze

GAAP knowledge

Microsoft Office

Customer communication

Cash handling

Attention to detail

De-escalation

Formazione

Bachelor's Degree in Finance

Descrizione del lavoro

General Description

The Wyoming Department of Transportation is seeking an individual to join the Motor Vehicle Services team. This position is responsible for the fair and efficient collection of revenue from various sources, including Commercial Registrations, Commercial Fuel Tax, Specialty Plate Fees, Licensing Fees, and various other fees. This position will also accept and process applications for Title Searches, and for issuing apportioned plates and fuel licenses, and decals to qualifying commercial carriers. All duties require verification that the requirements have been met per Federal Code, Wyoming Statutes, IFTA and IRP Agreements, and Motor Vehicle Services Rules, Regulations, and Policies prior to the issuance of IRP / IFTA and Operating Authority credentials.

Description And Functions

Open Until Filled

General Description

The Wyoming Department of Transportation is seeking an individual to join the Motor Vehicle Services team. This position is responsible for the fair and efficient collection of revenue from various sources, including Commercial Registrations, Commercial Fuel Tax, Specialty Plate Fees, Licensing Fees, and various other fees. This position will also accept and process applications for Title Searches, and for issuing apportioned plates and fuel licenses, and decals to qualifying commercial carriers. All duties require verification that the requirements have been met per Federal Code, Wyoming Statutes, IFTA and IRP Agreements, and Motor Vehicle Services Rules, Regulations, and Policies prior to the issuance of IRP / IFTA and Operating Authority credentials.

This Position Offers

$2,000 Hiring Bonus (eligibility details in Notes Section)

• Comprehensive Health, Dental, and Vision Insurance, plus Short- and Long-Term Disability
• A Secure Future: Pension Plan with a 14.94% state contribution
• Optional 457B Retirement Plan with a state contribution
• Generous Paid Time Off for Vacation, Sick Leave, and 10 Paid Holidays

Human Resource Contact: 307-777-4103

ESSENTIAL FUNCTIONS:

• Responsible for interpreting Federal Code related to Motor Vehicles, Wyoming Statutes regarding Title 31 - Motor Vehicles, and Title 39 - Taxation and Revenue.
• Responsible for interpreting the IFTA and IRP Agreements, and Department Rules, Regulations, and Polices related to money handling, motor vehicle, and commercial vehicle issues.
• Disseminate information and answer questions from the County Treasurers, County Clerks, and the general public at the front counter over the telephone, and through written correspondence.
• Participate in ongoing training that may require out-of-state travel.
• Responsible for the issuance of various registrations, license plates, licenses, certificates, and title search results through over-the-counter, online, mail, or email.
• Reviews complex applications/licenses for accuracy and determines the appropriate disposition of the application/license; then performs follow-up with the customer to resolve any issues with applications or licenses.
• Contact the customer to discuss and resolve problems to include delinquency issues, rejected applications, incomplete IFTA returns, missing information, and other account issues.
• Responsible for maintaining a cash drawer; balancing over-the-counter, through the mail, and credit card funds received; daily reconciliation and preparation of funds for deposit
• Assist with other duties within the Motor Vehicle Section as assigned by the Supervisor or Manager

Qualifications

PREFERENCES:

Candidates will have to pass a typing proficiency test

Knowledge

• Knowledge of Generally Accepted Accounting Principles (GAAP)
• Knowledge of the Microsoft Office Suite
• Excellent written and verbal communication skills with the ability to tailor communication to customers of varying knowledge levels regarding application and licensing policies and procedures.
• Detail-oriented to ensure appropriate cash handling and balancing procedures.
• Knowledge of state, federal, and agency requirements and polices related to taxation and motor vehicles.
• Ability to work under pressure, discern the status of ongoing tasks, and prioritize accordingly.
• Ability to use sound judgment related to problem resolution.
• Ability to ensure monthly/quarterly tasks related to IFTA returns are scheduled and completed timely.
• Ability to maintain organized records so colleagues can locate files and assist customers in your absence.
• Proven de-escalation skills for resolving issues with upset customers in person or on the phone.

Education

MINIMUM QUALIFICATIONS

Bachelor's Degree (typically in Finance)

Experience

OR

Education & Experience Substitution

3-4 years of progressive work experience (typically in Finance) with acquired knowledge at the level of an Accounting Technician

Certificates, Licenses, Registrations

None

Physical Working Conditions

• Typical Office Setting
• Some travel may be required

Notes

• FLSA: Non-Exempt
• The Wyoming Department of Transportation is a Drug-Free Workplace.
• E-Verify: WYDOT uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
• Qualifying eligibility and criteria for the hiring bonus
• Temporary employees accepting a full-time permanent position.
• Current employees accepting a promotional opportunity - recruitment must have been opened to the public.
• One year of service to WYDOT must be completed; failure to complete this requirement will forfeit the hiring incentive; funds will be recouped from final pay.
• Internal candidates would be required to remain in the position for a minimum of one (1) year from their promotion date.
• Employees would only be eligible for one (1) hiring bonus in a 12-month period.
• If the employee elects to downgrade through an active recruitment and/or appointment during the twelve (12) month period, they would be required to pay the bonus back.

Supplemental Information

045- WYDOT - Support Services - Motor Vehicle Services

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Working for the State of Wyoming means more than a job — it’s a stable, rewarding career that lets you make a difference while enjoying a great quality of life.

Employees Enjoy

• Comprehensive health coverage – medical, dental, and vision plans for you and your family
• Voluntary Benefits – including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
• Multiple retirement options – including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
• Generous paid leave and flexible schedules – vacation, sick leave, paid FMLA and 9 paid holidays each year
• Public Service Loan Forgiveness eligibility – for those with qualifying student loans
• Training and professional development – to support your career growth and advancement
• Employee Assistance Program – Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
• Wellness Program – Earn paid time off and incentives by focusing on your personal health

Know your full value.

Your paycheck is only part of the picture. The State of Wyoming offers a Total Compensation Calculator that shows the full value of your salary plus benefits, so you can clearly see what your complete compensation package looks like.

Explore your total compensation: https://compensationcalculator.wyo.gov/

WORKING FOR THE GREATEST STATE IN THE NATION

Wyoming offers a lifestyle you can’t find anywhere else — wide-open spaces, clean air, friendly communities, year-round recreation, and no state income tax.