Territory Service Rep - Shakopee, MN

Novo Building Products; Shakopee (MN); On-site; USD 25,000 - 35,000; Full time

Job summary

Novo Building Products in Shakopee, MN seeks a Territory Service Representative to provide full store service to National Home Center (NHC) accounts within an assigned territory. You will travel to Lowes stores as needed due to vacancies, PTO, or surge in business.

You will manage inventory, maintain product displays, train store personnel on products and services, analyze performance and market conditions, and support store resets and special events.

Qualifications

• High school diploma is required.
• Valid driver’s license with clean driving record and adequate auto insurance.
• Proficient in Microsoft Office suite.
• Strong written and verbal communication.
• Good organizational and time-management skills.
• Ability to work independently and meet deadlines.
• Flexibility to work a varied schedule.
• Courteous, diplomatic, and professional demeanor.

Responsibilities

• Travels to stores within the territory on a regular call schedule.
• Maintains inventory through focus and cycle counts and notifies customers when changes are needed.
• Keeps product presentation in stores, updates materials, and processes returns/credits.
• Provides training to store personnel on products and services.
• Analyzes performance and market conditions to identify opportunities.
• Supports store reset activities with the planning team as needed.
• Participates in events such as Grand Openings or product trainings.
• Stocks replenishment orders within 48 hours of delivery; may stock additional stores.
• Manages expenses per corporate policy.
• Performs other duties as assigned.

Skills

Communication

Time management

Organizational skills

Decision making

Flexibility

Education

High school diploma

Tools

Microsoft Office

Job description

Job Details

Level: Entry

Job Location: 2628 - Shakopee, MN - Shakopee, MN

Position Type: Full Time

Salary Range: $21.75 - $21.75 Hourly

Travel Percentage: Negligible

Job Shift: Day

Position Summary

The Territory Service Representative will provide full store service to National Home Center (NHC) account in an assigned territory of stores. They will be required to travel to various Lowes’ stores as needed due to vacancies, PTO (Paid Time Off), or surge in business needs.

Essential Responsibilities

• Travels to stores within assigned territory on a regular, pre-determined call schedule to service the store. May be required to travel to additional stores outside of the assigned territory.
• Maintains accurate inventory by making focus and cycle counts adjustments and/or notifying customers of necessary changes when appropriate.
• Maintains appearance of Company’s product in the store by cleaning, culling, placing suggested orders, preparing returns and credits, and making sure point-of-purchase materials are up to date and in-place.
• Provides training to store personnel on the Company’s products and services.
• Analyzes performance, product mix, market conditions, and new product opportunities and recommend changes when appropriate.
• Facilitates store reset activity with the NHC Store Planning Team as required.
• Participates in special events (i.e., Grand Openings, Contractor Nights, Product Knowledge Training, Company Meetings, etc.).
• Stocks replenishment orders as assigned within 48 hours of delivery to store (may be required to stock additional stores as needed).
• Manages all expenses per corporate policies and procedures.
• Performs other duties as assigned.

Qualifications

Basic Qualifications (Required)

• High school diploma
• Possess and maintain a current unrestricted (other than for vision correction) driver’s license and acceptable driving record along with adequate on-going auto insurance on personal vehicle.
• Proficient in Microsoft Office suite: Word, Excel, Outlook, and PowerPoint.
• Ability to successfully communicate verbally and in written form with employees and various levels of management.
• Solid organization and time management skills.
• Ability to work independently, make accurate decisions, and analyze risk, while adhering to deadlines.
• Ability to work a flexible work schedule.
• Must demonstrate courtesy, diplomacy, tact, and a proven ability to foster relationships based on integrity and professionalism.

Preferred Qualifications

• Training in construction and/or inventory analysis helpful.
• Prior field service work experience or big box retail experience.
• Highly motivated, customer oriented and a self-starter
• Highly organized, detail-oriented, and great follow-up and follow-through skills.
• Experience and/or knowledge of building products or materials industry.

Travel Requirements

• The ability for overnight or daily travel to service stores is required.
• Significant travel is required (Travel expenses are covered per Corporate Travel Policy)

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• 100%: Stand, handle or feel, squeeze or grasp.
• 80%: Reaching with hands and arms, depth perception.
• 50%: Walk, repetitive motion, operate moving equipment.
• 10: Working bent at waist, stoop, kneel, crouch, bending or twisting.
• Lift, push or pull up to 50 lbs. without assistance.
• Lift, push or pull 75-100 lbs. with assistance.