Territory Service Rep - Lowell, MA

Novo Building Products; Lowell (MA); On-site; USD 29,000 - 32,000; Full time

Job summary

Novo Building Products is seeking an Territory Service Representative to provide full store service to a National Home Center account across an assigned territory. Travel to Lowe's stores is required to support vacancies, PTO, and surge in business needs.

The role runs Monday–Friday, 8am–5pm, with a pay rate of $21.75 per hour and a territory covering Southern New Hampshire and Northern Massachusetts.

Qualifications

• High school diploma required.
• Unrestricted driver’s license with clean driving record.
• Proficient with Word, Excel, Outlook, PowerPoint.
• Strong verbal and written communication.
• Solid organization and time management skills.
• Able to work independently and meet deadlines.
• Flexible schedule and professional demeanor.

Responsibilities

• Travel to stores within the assigned territory on a regular schedule.
• Maintain accurate inventory and coordinate with stores on changes.
• Keep product displays and PO materials up to date in stores.
• Provide training to store personnel on products and services.
• Analyze performance and market conditions to identify opportunities.
• Facilitate store resets with planning team as needed.
• Participate in events like Grand Openings and Contractor Nights.
• Stock replenishment orders within 48 hours of delivery.

Skills

Communication skills

Time management

Independent work

Education

High school diploma

Tools

Microsoft Office

Job description

Job Details

Job DetailsLevel: EntryJob Location: 2657 - Lowell, MA - Lowell, MAPosition Type: Full TimeSalary Range: $21.75 - $21.75 HourlyTravel Percentage: Over 50%Job Shift: Day

Position Summary

The Territory Service Representative will provide full store service to National Home Center (NHC) account in an assigned territory of stores. They will be required to travel to various Lowes’ stores as needed due to vacancies, PTO (Paid Time Off), or surge in business needs.

Schedule: Monday-Friday 8am-5pm

Pay: $21.75/hour

Territory: Southern New Hampshire/Northern Massachusetts

Essential Responsibilities

• Travels to stores within assigned territory on a regular, pre-determined call schedule to service the store. May be required to travel to additional stores outside of the assigned territory.
• Maintains accurate inventory by making focus and cycle counts adjustments and/or notifying customers of necessary changes when appropriate.
• Maintains appearance of Company’s product in the store by cleaning, culling, placing suggested orders, preparing returns and credits, and making sure point-of-purchase materials are up to date and in-place.
• Provides training to store personnel on the Company’s products and services.
• Analyzes performance, product mix, market conditions, and new product opportunities and recommend changes when appropriate.
• Facilitates store reset activity with the NHC Store Planning Team as required.
• Participates in special events (i.e., Grand Openings, Contractor Nights, Product Knowledge Training, Company Meetings, etc.).
• Stocks replenishment orders as assigned within 48 hours of delivery to store (may be required to stock additional stores as needed).
• Manages all expenses per corporate policies and procedures.
• Performs other duties as assigned.

Basic Qualifications (Required)

• High school diploma
• Possess and maintain a current unrestricted (other than for vision correction) driver’s license and acceptable driving record along with adequate on-going auto insurance on personal vehicle.
• Proficient in Microsoft Office suite: Word, Excel, Outlook, and PowerPoint.
• Ability to successfully communicate verbally and in written form with employees and various levels of management.
• Solid organization and time management skills.
• Ability to work independently, make accurate decisions, and analyze risk, while adhering to deadlines.
• Ability to work a flexible work schedule.
• Must demonstrate courtesy, diplomacy, tact, and a proven ability to foster relationships based on integrity and professionalism.

Preferred Qualifications

• Training in construction and/or inventory analysis helpful.
• Prior field service work experience or big box retail experience.
• Highly motivated, customer oriented and a self-starter
• Highly organized, detail-oriented, and great follow-up and follow-through skills.
• Experience and/or knowledge of building products or materials industry.

Travel Requirements

• The ability for overnight or daily travel to service stores is required.
• Significan travel is required (Travel expenses are covered per Corporate Travel Policy)

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• 100%: Stand, handle or feel, squeeze or grasp.
• 80%: Reaching with hands and arms, depth perception.
• 50%: Walk, repetitive motion, operate moving equipment.
• 10: Working bent at waist, stoop, kneel, crouch, bending or twisting.
• Lift, push or pull up to 50 lbs. without assistance.
• Lift, push or pull 75-100 lbs. with assistance.