Territory Sales Representative - Automotive Refinishing

The Sherwin-Williams Company; West Springfield (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

The Sherwin-Williams Company is seeking a field-based Automotive Sales Specialist in West Springfield, MA. You will engage customers, conduct product demonstrations, and tailor solutions to improve sales across accounts, leveraging knowledge of automotive refinishing products and application techniques.

You will manage relationships, support with technical and marketing assistance, and work in environments where hazardous materials are present. Travel about 25% is required.

Qualifications

• Must have at least 1 year of sales experience.
• Must be able to lift up to 70 lbs occasionally and 50 lbs frequently.
• Must have a valid unrestricted Driver's License.

Responsibilities

• Conduct competitive product comparisons and identify competitors' strengths and weaknesses.
• Initiate and cultivate relationships with prospective and existing customers through targeted sales outreach.
• Develop sales strategies to grow revenue and profits across accounts.
• Assess customer needs and propose tailored solutions through a consultative process.
• Acquire knowledge of Sherwin-Williams Automotive products and application techniques.
• Demonstrate products to support sales and marketing efforts.
• Provide technical and sales information to address customer needs.

Skills

Sales experience

Customer relations

Communication skills

Problem solving

Education

High School Diploma or GED

Bachelor's degree

Tools

CRM systems

Microsoft Excel

PowerPoint

Job description

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

• Conduct competitive product comparisons and identify current competitors' strengths and weaknesses.
• Initiate and cultivate relationships with prospective and existing jobbers and end users through targeted sales outreach to identify growth opportunities and strengthen market presence.
• Leverage value selling principles to develop a strategy to grow sales and profitability across key, prospective, and existing accounts.
• Through a consultative sales process, accurately assess customer needs and develop tailored solutions that contribute to sustainable and profitable business growth.
• Acquire comprehensive knowledge of all products within the Sherwin-Williams Automotive portfolio, including proper application techniques and surface preparation requirements.
• Conduct product demonstrations to assist with sales and marketing efforts for automotive refinishing products.
• Provide product and technical information to address customers' application needs. Support customer with technical, sales, and marketing assistance as needed.
• Address customer complaints and oversee the resolution process to ensure timely and effective outcomes.
• Support customers in configuring and implementing mixing systems, including evaluating and recommending appropriate inventory levels.
• Support in color verification and field color formulations.
  Effectively manage expense control and sales management.
• May work in areas where toxic, flammable, and hazardous materials are present.
  

Minimum Requirements:

• Must be at least 18 years of age.
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future (e.g., OPT, CPT, H1B, EB-1,etc.)
• Must have at least a High School Diploma or GED
• Must have a valid unrestricted Driver's License
• Must have one (1) year of working experience in sales
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion

PREFERRED QUALIFICATIONS

• Have at least one (1) year of experience in the paint and coatings industry
• Have at least two (2) years' experience working in outside sales
• Have bachelor's degree or higher
• Have one (1) year of experience with Microsoft Office Suite: Excel, Word, Access and Power Point
• Have one (1) year of experience utilizing a Customer Retention Management System (CRM)
• Have one (1) year of experience conducting product demos

TRAVEL REQUIREMENTS: (TIME SPENT AWAY FROM HOME OR OTHER TYPICAL OFFICE LOCATION)

* 25%