LymphaCare is a specialty medical device company. The company was founded in 2000 inspired by the opportunity to create a better model for patients in need lymphedema pumps by addressing the complex insurance policies and finding solutions . LymphaCare’s solution combines high quality and top of the line lymphedema pumps supported by internal customer specialist to ensure every patient obtains the care they need. Innovating versatile new ways to deliver care, LymphaCare is helping patients and their care teams harmoniously manage and improve lives.
A Territory Manager is responsible for securing new business and managing a sales area independently, often remotely from the LymphaCare main offices. This position contacts and consults with a variety of clients in a mixture of clinical settings. In addition to direct sales responsibilities for a given territory, the Territory Manager provides training, on-going product service and support, and assistance in the reimbursement process.
ESSENTIAL DUTIES
- Responsible for the sales and ongoing support of LymphaCare products
- Consistently meet or exceed quarterly and annual sales targets as well as performance-based objectives
- Grow and develop trusted partner relationships with key accounts and stakeholders within the territory in a professional and ethical manner
- Ensure responsible and appropriate use of budgeted expenses by adhering to LymphaCares policies and procedures
- Attend key exhibits and conventions, as required
- Coordinate patient interaction with Referral Sources, Clinical Field Trainers and our Customer Care team
- Provide key feedback and information in a timely manner to appropriate internal stakeholders
- Work closely with leadership across the Sales and Marketing Teams to successfully implement market strategies
- Manage sales cycle from introduction to product delivery
- Build long-term partnerships from sales calls
- Manage pipeline of customers
- Proactively maintain positive client relationships
- Respond to client issues and complaints
- Maintain records and sales data
- Adhere to Pledge of Confidentiality
COMPETENCIES
- Passion: Contagious excitement about the company – sense of urgency. Commitment to continuous improvement.
- Integrity: Commitment, accountability, and dedication to the highest ethical standards.
- Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service.
- Action/Results: High energy, decisive planning, timely execution.
- Innovation: Generation of new ideas from original thinking.
- Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind.
- Emotional Intelligence: Recognizes, understands, manages one’s own emotions and is able to influence others. A critical skill for pressure situations.
Requirements
Education/Experience Required:
- 5+ years of successful medical device sales experience
- 3+ years of outside sales experience
- Bachelor’s degree from an accredited four-year college or university in Business, Sales, Marketing, or a related field, or an equivalent combination of education and professional experience
- Must reside in the assigned territory
- Ability to drive an automobile with a valid driver’s license and acceptable completion of a motor vehicle report (MVR)
- Demonstrated strong business acumen
- Excellent written and verbal communication skills
- Familiarity of MS Office, including MS Teams
- Post offer, must be able to achieve credentialing for hospital system entry including, but not limited to:
- Documentation of vaccination and immunization status
- Completion of background check
- Completion of drug screening testing
- Review and agree to hospital policies and procedures
- Completion of online courses, i.e., HIPAA, Bloodborne Pathogens and Electrical/Fire Safety
Preferred:
- Experience in calling Vascular Surgeons, Oncologist, Physical Therapist or Wound Care Center preferred
- Demonstrated understanding of Durable Medical Equipment (DME) process flow
- Knowledge of the vascular and lymphatic systems and customer decision-making processes
- Internal candidates who do not have the required experience may still be considered if they have demonstrated consistent performance aligned with sales expectations and have served in a sales support role.
- Nursing background preferred
SUPERVISORY RESPONSIBILITIES:
PHYSICAL DEMANDS:
- Frequent repetitive motions that may include wrists, hands and/or fingers, such as keyboard and mouse usage
- Frequent stationary position, often standing or sitting for prolonged periods of time
- Frequent phone and other business machine use
- Ability to lift up to 30 pounds unassisted, at times from in and out of vehicle
TRAVEL:
- Frequent domestic travel by car required, up to 90 %
OTHER DUTIES:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Team Member. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
LymphaCare offers a very competitive benefit package including Medical, Dental, 401K with Match, etc.
Pay equity is an important part of the LymphaCare Culture. Our compensation ranges are guided by national and local salary surveys and take into consideration experience level and internal equity. Each role is benchmarked based on the job description provided If your qualifications and/or experience level are outside of the posted position, we encourage you to apply as we are growing fast and roles that are coming soon may not be posted.
Compensation: An annual salary, in addition to an uncapped commission, commensurate with experience and location. Salary starting at
LymphaCare is an equal opportunity employer. LymphaCare does not discriminate on the basis of race, color, religion, national origin, veteran status, age, sexual orientation, gender identity and/or expression, marital status, disability, physical or mental status or any other characteristic protected by law.