Territory Sales Manager/ Key Accounts

ReSound; Chicago (IL); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

PTO & Paid Holidays

401k with company match

Paid Parental Leave

HSA contributions

Free hearing aids for family

Job summary

ReSound is seeking a Territory Sales Manager to drive growth across the Chicago region by building strong relationships with hearing care professionals. The role focuses on increasing market share for hearing instruments through strategic territory planning and expert product demonstrations.

This field-based position requires up to 75% travel, the ability to manage time and priorities, and proficiency with Salesforce CRM.

Qualifications

• 3+ years of medical device or healthcare industry sales experience required.
• Clinical audiology or hearing healthcare experience preferred.
• Proven record of achieving or exceeding sales goals and territory growth objectives.

Responsibilities

• Meet or exceed monthly, quarterly, and annual net sales quotas.
• Travel within the territory with overnight stays.
• Execute a territory business plan to grow revenue and market share.
• Maintain expert knowledge of GN hearing instruments and accessories.
• Document all customer interactions and sales activities in Salesforce CRM.
• Engage customers to resolve quality or service issues.
• Serve as primary contact for hearing care centers in the region.
• Prepare sales reports and attend events as needed.
• Deliver product demonstrations and trainings for professionals.
• Manage time, travel, and priorities effectively.
• Develop customer-facing presentations and demonstrations.

Skills

Excel

PowerPoint

Word

Access

Communication skills

Education

Bachelor's degree

AuD preferred

Tools

Salesforce CRM

Database management

Job description

Position: Territory Sales Manager/ Key Accounts

Reports to Title: Sales Director, Key Retail Accounts

Department/Division: Sales

Primary Work Location: Houston, Dallas, Chicago

Job Code/Classification: Salary, Exempt

Position Overview

The Territory Sales Manager is responsible for driving sales growth and increasing net hearing instrument market share by developing and maintaining strong relationships with hearing care professionals across the assigned territory.

Essential Functions

(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Consistently achieve or exceed monthly, quarterly, and annual net sales quotas for hearing instruments.
• Travel within the assigned territory, including regular in-person visits and overnight travel.
• Execute a strategic territory business plan to achieve revenue and market share growth.
• Maintain expert-level knowledge of products and accessories to support consultative sales conversations.
• Accurately document all customer interactions, sales activities, and follow-ups in Salesforce CRM.
• Proactively engage customers to resolve any quality or service issues.
• Serve as the primary point of contact for hearing aid centers in the assigned region.
• Complete appropriate sales and corporate reporting requirements in a timely fashion.
• Represent at customer events and conferences as a subject matter expert.
• Demonstrate effective communication and presentation skills when presenting GN technology.
• Operate independently within the territory, effectively managing time, travel, and priorities to maximize customer engagement and sales results.
• Develop customer-facing presentations and deliver engaging product demonstrations, trainings, and educational sessions for hearing healthcare professionals.

Competencies

• Must have excellent computer skills and be proficient using Excel, PowerPoint, Word, and Access.
• Must have experience with database management Follow the HR policy including all company and department policies and procedures.
• Exemplary platform skills.
• Follow good safety practices in all activities.
• Establish and maintain positive and productive work relationships with all staff, customers, and business partners.
• Take personal initiative for technical and professional development.
• Safeguard sensitive and confidential Company information.

Desired Qualifications

Preferred Education

Preferred Education: Bachelor’s degree required; Doctor of Audiology (AuD) preferred .

Experience

• 3+ years of medical device or healthcare industry sales experience required.
• Clinical audiology or hearing healthcare experience preferred.
• Proven record of achieving or exceeding sales goals and territory growth objectives.

Travel: Up to 75%

Direct reports: None

Indirect reports: None

Working Environment: Field Based

Physical Demands: Must be able to lift 15lbs at a time, sitting, walking, standing

Position Type and Expected Hours of Work: Salaried position, Monday – Friday but may have evening requirements at times.

About Us

At ReSound, people with hearing loss are at the heart of what we do. In an ever-smarter world, we think big and challenge the norm so that we can transform lives through the power of sound. A life that empowers you to hear more, do more and be more than you ever thought possible.

What We Offer

• Generous Benefits including PTO and Paid Holidays
• 401k with Company match
• Paid Parental Leave & Transition Back to Work Benefits
• Company HSA Contributions
• Free Hearing Aids for Family Members

We are committed to an inclusive recruitment process

GN ReSound welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more & be more than you ever thought possible. Our integrated headset and communications solutions assist professionals in all types of businesses in being more productive. Our wireless headsets are designed to fit any lifestyle - from sports enthusiasts to commuters and office workers. ReSound is part of the GN group, which operates in more than 90 countries across the world. Founded in 1869, GN group today has more than 7,000 employees.

Pay Transparency Notice

Total annual compensation for this position includes a competitive base pay, along with performance-based commissions that reward you for your contributions to the company’s success. Depending on your work location, the annual base pay for this position may range from $80,000 to $100,000 and the total annual compensation, including at-plan commissions, may be around $150,000 to $170,000. Compensation for roles at GN depend on a wide array of factors including but not limited to location, role, skill set, and level of experience. To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, paid time off and paid holidays.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.