Field Training Audiologist - Boston, Connecticut, Long Island, Maine

GN Hearing Care Corporation; Shakopee (MN); Hybrid; USD 105,000 - 115,000; Full time

Benefits offered by this job

PTO & Holidays

401k with Company match

Paid Parental Leave & Transition Back

HSA Contributions

Discounted GN Group products

Job summary

GN ReSound is seeking a Field Training Audiologist to deliver product and software training across the US, with an emphasis on hearing aid fitting and troubleshooting. You will train employees and influence customer buying behavior through expert audiology support, with extensive field travel required and quarterly events across multiple regions.

Primary duties include designing training plans, coordinating with sales teams, and presenting at customer education seminars to drive product adoption

Qualifications

• AuD or PhD in Audiology is required; Master’s considered.
• Current state license in Audiology.
• PhD preferred for advanced roles; Master’s acceptable.
• Extensive audiology background with experience in fitting amplification.

Responsibilities

• Execute high quality customer training using Adult Learning Principles.
• Support US sales teams with training needs assessments and plans.
• Create training materials and run seminars at national events.
• Travel up to 75% of the time with weekly overnights.

Skills

Audiology training

Public speaking

Workshop facilitation

Microsoft Office

Salesforce.com

Workday

Education

AuD or PhD in Audiology

Master’s in Audiology considered

State license in Audiology

Tools

Workday

Salesforce.com

Microsoft Office

Job description

Position

Field Training Audiologist

Reports to

Director of Training and Education

Department/Division

Training/Commercial Sales Team

Primary Work Location

Boston, Connecticut, Long Island, Maine. Must Live: Greater Boston Area or Connecticut.

Job Code/Classification

Salary; Exempt Position

Overview

The Field Training Audiologist will contribute to sales and profitability by providing product and software training designed to increase customer knowledge, skills and familiarity with the ReSound product lines. The position also functions to provide audiological support, which includes hearing aid fitting and troubleshooting assistance, to influence buying behavior change from our customers. This position also includes providing audiology, technical and product training to ReSound employees. This position requires extensive field travel over large geographies with overnights on a weekly basis.

Essential Functions

(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

The Role Expectations are:

• Execute high quality and consistent customer training using Adult Learning Principles to elicit product buying behavior change
• Support sales of ReSound products within the US by working closely and cohesively with assigned sales teams
• Create customer training needs assessments and training plans to provide appropriate training solutions for accounts with measurable outcomes
• Regularly communicate pertinent account information to territory sales team members
• Assist sales teams and overall sales support at national level conventions

Primary events include, but are not limited to, the following:

• Consumer Education Seminars
• Open Houses
• CEU Seminars and ongoing "in clinic" product training sessions
• Play key role in promotion and demonstration of products during launch trainings
• Provide consultative resources which will help develop the business growth of the customer to meet ReSound’s business needs

Schedule and Travel

Schedule travel independently and within corporate guidelines that maximize the effectiveness and cost efficiencies while maintaining a full zoned week schedule. Maintain appropriate administrative records. This includes maintaining expenses within published corporate guidelines, keeping your work calendar and zonal planning up to date, and attending all team and management calls. Interact with Marketing, Sales, Customer Service, Product Management, Technical Support and Research & Development to ensure quality customer experiences. Continuously develop training content through provided materials as well as creation of new materials. Other duties as assigned by management.

Competencies

Follow the HR policy including all company and department policies and procedures. Meet all performance and behavior expectations outlined in the company performance appraisal, P&G/IDP, and those communicated by management. Perform responsibilities as directed, achieving desired results within expected timeframes and with a high degree of quality and professionalism. Follow good safety practices in all activities. Establish and maintain positive and productive work as well as relationships with all staff, customers and business partners. Demonstrate the behavioral and technical competencies necessary to effectively complete position responsibilities. Take personal initiative for technical and professional development. Safeguard sensitive and confidential company information. Strong facilitation, influence, and analytical skills. Strong interpersonal communication skills. Able to resolve problems and complex issues at higher levels including interpersonal conflict. Excellent computer skills and proficiency using Microsoft Suite (Teams, PowerPoint, Word, Outlook, Excel, and SharePoint), as well as Workday and Salesforce.com. Independently prioritize and forecast a balanced diverse work schedule through organization and time management skills. Proficient with oral and written communication across and upward. Confident in public speaking and workshop facilitations.

Desired Qualifications

Required Education (if necessary): AuD or PhD in Audiology. Master’s Degree in Audiology considered. Current state license in Audiology.

Experience

Clinical experience fitting patients with amplification in a variety of audiological environments.

Travel

Extensive travel by air, auto and train. Ability to travel 75% of the time. Ability to manage travel expenses through personal and corporate reimbursement. Location: Greater Boston Area & Hartford Connecticut.

Other Information

Direct reports: None. Indirect reports: None. Working Environment: Field based. Physical Demands: Must be able to lift 15Ibs at a time with or without reasonable accommodation, sitting, walking, standing, long and frequent air and land travel. Position Type and Expected Hours of Work: Salaried position.

About Us

GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts. What We Offer

What We Offer

We value our employees and offer competitive wages and benefits including:

• - Generous Benefits including PTO and Paid Holidays
• - 401k with Company match
• - Paid Parental Leave & Transition Back to Work Benefits
• - Company HSA Contributions
• - Discounted GN Group products

Compensation

Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range from $105,000 to $115,000 /yr. In addition, you may be eligible for a discretionary bonus. Compensation for roles at GN depend on a wide array of factors including but not limited to location, role, skill set, and level of experience. To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, paid time off and paid holidays.

ReSound Information

At ReSound, people with hearing loss are at the heart of everything we do because we know they’re placing their trust in us. This is why we haven’t stopped pioneering innovative new technologies, with consistent quality, for over 150 years to help them feel more involved, connected and in control, transforming their lives through the power of sound. Available exclusively through audiologists and hearing care professionals. ReSound is part of the GN Group which was founded with a truly innovative and global mindset. Today, we honor that legacy with world-leading expertise in the human ear, sound, wireless technology, miniaturization and collaborations with leading technology partners. GN's solutions are marketed by the brands ReSound, Beltone, Interton, Jabra and BlueParrott in 100 countries. Founded in 1869, the GN Group employs more than 6,000 people and is listed on Nasdaq Copenhagen (GN.CO).

Federal Health Care Price Transparency Requirements

The Federal Health Care Price Transparency Requirements have created Machine Readable Files to make public the financial arrangements in place between health plans and providers. These files are designed to be read by a computer and are intended to be available at the industry level for health care researchers, policymakers, analytics companies and applications software to have access to health plan costs nationally on an aggregate basis for the first time. Machine-readable files are a requirement of the Transparency in Coverage Final Rule. Health insurers are required to publicly display certain health care price information via machine-readable files on their websites. GN’s (ReSound, Beltone and Audigy) medical provider, BCBSMN will have "Transparency in Coverage" (TiC) information available. Click here to view BCBSMN TiC’s information on services on how machine readable files will help with the new transparency requirements.

Equal Opportunity Employment

GN ReSound is an Affiantive Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email [e-mail]. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail [e-mail]. This email is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.