Territory Sales Lead

Cyara; United States; A distancia; USD 150.000 - 230.000; Jornada completa

Descripción de la vacante

Cyara, a global leader in AI-powered CX assurance, seeks a quota-carrying enterprise sales professional to own revenues in APAC. You will sell directly to named enterprise accounts while building and managing a robust partner ecosystem that includes CCaaS platforms, resellers, and system integrators.

You will recruit and enable partners, drive joint account planning, and oversee the full lifecycle from prospecting to close. Travel across APAC will be required as new markets are opened.

Formación

• 5+ years of direct sales and strategic partner management experience selling enterprise software to large enterprises.
• Demonstrated success running both direct and partner-led motions with a track record of new business development and overachieving targets.
• Experience engaging C-level stakeholders and presenting to executive audiences.
• Hunter mentality with knowledge of sales processes and a proactive approach to problem-solving.
• Ability to manage internal and external stakeholder relationships across time zones and travel within APAC.

Responsabilidades

• Own the territory number and forecast pipeline from direct and partner-sourced revenue.
• Develop rigorous plans for quota attainment including Territory, Account, and Close/Win planning.
• Sell directly to enterprise accounts in APAC and qualify/close new business.
• Build, recruit, enable, and manage partners with joint business plans and pipeline targets.
• Drive co-sell with technology alliance partners and navigate direct vs partner-led motions.

Conocimientos

Direct sales

Partner management

Enterprise software

C-level engagement

Territory planning

Educación

Bachelor’s Degree or equivalent

Herramientas

CRM (Salesforce)

Descripción del empleo

As the global leader in AI-powered customer experience assurance, we help some of the world’s most recognized brands deliver seamless, reliable, and engaging interactions across voice, digital, messaging, and AI-powered channels. Every year, our platform helpsoptimizehundreds of millions of customer journeys, ensuring businesses can confidently deliver exceptional experiences at scale.

As enterprises race to deploy agentic AI, the defining question is no longer whether AI can handle customer interactions,it’swhether those interactions can be trusted. Cyara is the confidence layer that answers that question, testing AI agents with AI agents to detect hallucinations,validatedecisions, and ensure compliance before failures ever reach your customers.

About the role

This is a quota-carrying territory role that combines direct enterprise selling with partner-led growth. You will own revenue in APAC, selling directly to named enterprise accounts while building and managing the partner ecosystem (CCaaS platforms, resellers, system integrators, and technology alliances) that extends our reach. As Cyara expands into new APAC markets, you will help open those markets, establishing the first customers, the first partners, and the playbook that follows.

Let’s talk about the role and responsibilities

• Own the territory number. Establish a vision and plan for pipeline generation through to sales closure across both direct and partner-sourced/influenced revenue. Consistently deliver quota with dedication to the number and to deadlines.
• Plan with rigor. Develop a comprehensive plan for achieving assigned quotas within the fiscal period, incorporating Territory Planning, Account Planning, and Close/Win Planning for both motions.
• Sell direct. Prospect, qualify, and close new business with enterprise accounts in APAC, identifying the right buyers and landing, adopting, expanding, and deepening opportunities.
• Build and run the partner ecosystem. Recruit, enable, and manage partners in the region, with joint business plans, pipeline targets, and executive relationships across the partners’ entire org chart, owning all parts of the partner lifecycle.
• Co-sell with Genesys, NICE, AWS and other alliances. Drive joint account planning, deal registration, and co-selling with regional teams of our technology alliance partners.
• Navigate channel and direct dynamics. Apply clear rules of engagement to decide when to lead directly, when to lead through a partner, and when to go joint, and resolve conflict with fairness and transparency.
• Open new APAC markets. Assess and prioritize new markets (for example Singapore, Japan, India, Southeast Asia), identify launch partners, and build repeatable entry plans with regional and global leadership.
• Negotiate and close. Recognize negotiation opportunities, use trading and bargaining techniques, and appropriately leverage discounts and promotions as economic levers. Overcome obstacles to secure contracts and purchase orders.
• Communicate value. Articulate Cyara’s value proposition and competitive advantages with accuracy and skill to customers, partners, and executives.
• Keep the engine visible. Maintain planning tools, CRM hygiene, and forecasts to support cross-functional discussions, deal reviews, and executive engagement.
• Lead in the market. Become known as a thought leader in CX assurance and automation through events, partner enablement, and customer engagement.

Let’s talk about your skills/expertise

• Bachelor’s Degree or equivalent experience
• 5+ years of direct sales and strategic partner management experience selling enterprise software to large enterprises (required), in fast-growing, changing, and competitive environments
• Demonstrated success running both direct and partner-led motions, with a consistent track record of new business development and overachieving targets in a defined territory
• Experience using partners, channels, and alliances to sell more successfully and overachieve your quota
• Hunter mentality, with knowledge and demonstrated sales process success
• Experience engaging C-level stakeholders and presenting to executive audiences.
• Strong organizational skills, with the ability to work independently while managing internal and external stakeholder relationships across time zones
• Proactive, hands‑on approach to problem‑solving, and a desire to own all parts of the customer and partner lifecycle
• Strong knowledge of the APAC enterprise market (contact centre, financial services, telco, government, retail); experience across other APAC markets highly desirable
• Experience and understanding of the CX space
• Experience working with or managing relationships with Genesys, NICE, or AWS
• Willingness to travel within APAC as new markets are opened

Why you should join us:

Looking for a place where your ideas matter, your growth is accelerated, and your work creates real impact? Welcome to Cyara.

We’re building the assurance layer that gives enterprises the confidence to deploy agentic AI at scale with a global team that values curiosity, collaboration, and continuous learning. Whether you’re launching new ideas, solving complex problems, or learning from talented colleagues across the world, you’ll be surrounded by people who challenge and support you to do your best work.

At Cyara, inclusivity isn’t a buzzword, it’s part of who we are. We foster a culture where everyone feels seen, heard, and empowered to contribute. Pair that with competitive pay, comprehensive benefits, flexible work options, recognition programs, and a strong focus on employee well‑being, and you’ve got a workplace designed for both success and fulfilment.

Big opportunities. Real impact. Amazing people. That’s the Cyara experience.

Cyara’s Diversity, Equity, Inclusive and Belonging Statement:

At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination‑free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success.

**Cyara’s Values Statement:**

At Cyara, our values shape everything we do.We’repassionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve.We take smart risks and Innovate Boldly ,setting new standards and learning from every experience. Integrity First is our cornerstone,we value humility, authenticity, and respect for diversity, building trust in all we do.We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive.