Territory Operations Director - Pre-Commission Services

Data Clean LLC; Wood Dale, Dallas, Richardson (IL, TX, TX); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Paid Time Off

Bonus eligible

Growth Sharing Incentive Plan eligible

Medical, Dental, Vision plans

401k + matching

Employee Assistance Program

Job summary

Promera is seeking a senior project operations leader to drive territory strategy across multiple high-stakes projects in the Chicago area. You will manage 5-8 Project Managers, align safety, quality, and financial goals, and ensure timely, cost-effective project delivery.

Strong leadership and field-operations expertise are essential. Responsibilities include planning, governance, risk management, and stakeholder communication, with extensive travel across the territory.

Qualifications

• 10+ years of experience in operations, construction, project management, or field services leadership.
• Experience in data center construction, mission-critical environments, specialty contracting, or complex field services.
• Proven experience leading Project Managers and geographically dispersed project portfolios.
• Strong financial and operational experience, including budgets, margins, forecasting, scheduling, and resource management.
• Demonstrated success in safety, quality, customer management, and project recovery.
• Experience hiring, coaching, and developing operational leaders.
• Strong communication, problem-solving, and decision-making skills.
• OSHA 30 certification

Responsibilities

• Translate the Pre Commissioning Services strategy into an annual territory operating plan focused on safety, delivery, capacity, margin, customer retention, and growth.
• Lead the operating cadence for 5-8 Project Managers through weekly portfolio reviews, monthly business reviews, field visits, and structured performance interventions.
• Establish consistent planning, project controls, reporting, and closeout practices across the territory.
• Provide the Vice President with clear, forward-looking updates on project performance, risks, opportunities, resource requirements, and corrective actions.
• Set priorities across the territory and make timely decisions when projects, resources, or customer needs compete.
• Maintain executive-level oversight of concurrent projects from turnover through closeout while maintaining clear ownership with individual Project Managers.
• Review project plans, labor curves, schedules, material readiness, mobilization plans, change management, billing readiness, and resource allocation.
• Identify cross-project constraints and risks early and rebalance resources to protect project commitments.
• Lead recovery plans for projects at risk of missing safety, quality, schedule, scope, or financial commitments.
• Ensure project milestones, customer commitments, documentation, and lessons learned are consistently captured and communicated.
• Own territory performance against company safety, security, quality, environmental, contractual, and site-specific requirements.
• Ensure Project Managers execute effective pre-task planning, inspections, incident reviews, corrective actions, and quality verification.
• Lead investigations of significant safety or quality events and recurring defects, ensuring root-cause actions are implemented and sustained.
• Maintain audit readiness and drive continuous improvement across PCS operating procedures and field execution.
• Own territory-level revenue, gross margin, labor productivity, cost control, cash conversion, forecasting accuracy, and project financial closeout.
• Review estimates-to-complete, labor and expense performance, change-order exposure, billing status, and margin risk with Project Managers.
• Partner with Sales, Finance, Contracts, and Operations to protect scope, commercial entitlement, and profitability.
• Identify and elevate commercial risks early and ensure appropriate action is taken.
• Establish productivity and cost benchmarks and hold the team accountable for measurable improvement.
• Recruit, onboard, coach, and develop 5-8 Project Managers into accountable business leaders.
• Establish clear objectives, decision rights, performance expectations, and development plans.
• Assess portfolio demand and strategically deploy Project Managers, supervisors, technicians, subcontractors, tooling, and equipment across the territory.
• Address performance gaps promptly through direct feedback, coaching, and documented improvement plans.
• Build a high-accountability culture grounded in safety, service, ownership, collaboration, and continuous improvement.
• Develop succession plans and strengthen the leadership bench across the territory.
• Serve as the senior operational point of contact for strategic customers and General Contractors within the territory.
• Establish executive communication and escalation plans for major projects.
• Proactively resolve systemic issues before they impact customer commitments.
• Partner with Growth and Sales on pursuits, operational feasibility, estimating assumptions, project handoffs, expansions, and account development.
• Build customer confidence through accurate commitments, transparent communication, and reliable project delivery.
• Travel extensively throughout the assigned territory to review project health, coach Project Managers, engage customers, and verify operating standards.
• Remain available to provide urgent project intervention and customer escalation support, including short-notice travel when necessary.

Skills

Leadership

Project management

Financial management

Safety

Communication

Problem-solving

Decision-making

Education

Bachelor's degree or equivalent

OSHA 30 certification

Tools

MS Office / Excel

Job description

Promera is seeking a senior project operations leader to drive territory strategy across multiple high-stakes projects in the Chicago area. You will manage 5-8 Project Managers, align safety, quality, and financial goals, and ensure timely, cost-effective project delivery.

Strong leadership and field-operations expertise are essential. Responsibilities include planning, governance, risk management, and stakeholder communication, with extensive travel across the territory.