Territory Office Manager - Nashville, TN

Unum; Nashville (TN); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Healthcare benefits

Vision & Dental

Disability coverage

Generous PTO with volunteering

401(k) with employer contribution

Mental health support

Student loan repayment

Tuition reimbursement

Flexible work environment

Incentive plans

Career advancement opportunities

Job summary

Unum seeks a Territory Office Manager to lead day-to-day operations for the Territory Office, coordinating with the Territory Sales Manager and Core Team to drive efficiency and data integrity. The role focuses on managing facilities, schedules, and partnerships across the territory.

The position requires strong MS Office skills, excellent communication, and a proactive approach to budgeting and event coordination within a fast-paced environment.

Qualifications

• Associates Degree or higher with three or more years of experience as an Office Manager or Administrator is preferred.
• Proficiency in MS Office (Word, Excel, PowerPoint and Outlook) and other software systems to support office operations.
• Excellent time management, organizational, and independent working abilities.
• Strong written and oral communication skills.
• Strong problem-solving and customer-service orientation.
• Discretion handling confidential matters.

Responsibilities

• Manage all aspects of the Territory Office, including maintenance, administration, mailing, shipping, supply and equipment management.
• Create and manage the weekly territory schedule and collaborate with partners to fulfill needs.
• Support the Territory Sales Manager with calendar, reports and travel logistics.

Skills

MS Office

Time management

Organizational skills

Communication skills

Problem solving

Customer service

Discretion with confidential matters

Education

Associate degree or higher

Tools

MS Office Suite

Job description

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:

• Award-winning culture
• Inclusion and diversity as a priority
• Performance Based Incentive Plans
• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
• Generous PTO (including paid time to volunteer!)
• Up to 9.5% 401(k) employer contribution
• Mental health support
• Career advancement opportunities
• Student loan repayment options
• Tuition reimbursement
• Flexible work environments

*All the benefits listed above are subject to the terms of their individual Plans.

And that's just the beginning...

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!

General Summary:

The Territory Office Manager plays a critical role in the management of the Territory Office. Expertise is required to effectively interact with customers, sales representatives and other Territory Core Team members. This role is a key member of the Territory Core Team and a valued partner to the Territory Sales Manager (TSM). The Territory Office Manager is responsible for managing the daily operation of the Territory Office and providing direct support to the TSM by adeptly leveraging office systems and procedures. In addition, the Territory Office Manager has Territory-wide responsibilities for providing budget management and formulating existing account management data.

Principal Duties and Responsibilities:

Office Management (60%):

• Prioritizes and manages all aspects for the Territory Office, including: maintenance, administration, mailing, shipping, supply and equipment management
• Creates and manages the weekly territory schedule
• Determines the technological and equipment needs of the Territory Office and collaborates with Enterprise partners to fulfill those needs
• Schedules and participates in conference calls with key business partners
• Drives the planning and implementation of Territory Launch Day events
• Ensure security, integrity and confidentiality of data and marketing materials housed in the Territory Office
• Collaborates with territory, regional and Home Office business partners to ensure that business is conducted in a smooth and efficient manner
• Partner with other Core Team members to support territory recruiting and prospecting goals.

Territory Communication & Meeting Planning (25%):

• Partner with TSM to create territory communication strategy and drive the execution of that strategy, including the creation/preparation of a territory newsletter
• Partner with the TSM on the territory's account management process using internal reporting
• Organize and coordinate territory meetings and events, including: communications, logistics, budget and vendor management
• Coordinate and attend conference calls with key business partners
• Draft and distribute territory-wide leadership communications in partnership with the TSM
• Generate and distribute sales reports
• Create slides and business presentations for delivery by Core Team members
• Interpret customer inquiries and provide appropriate guidance

Assist Territory Sales Manager (15%):

• Partner with the TSM to manage the TSM's calendar and schedule
• Share weekly sales reports, prospecting activities and recruiting information
• Prepare and distribute information for performance management review sessions
• Schedule and manage TSM business travel and submit expense reports
• Create proposals for TSM as needed
• May perform other duties as assigned

Job Specifications:

• Associates Degree or higher with three or more years of experience as an Office Manager or Administrator is preferred
• Computer skills and proficiency in MS Office (Word, Excel, PowerPoint and Outlook) and other software systems to support office various office operations/communications
• Excellent time management skills and ability to work independently and prioritize work
• Strong organizational skills
• Ability to effectively manage multiple tasks and projects
• Excellent written and oral communication skills
• Demonstrates attention to detail
• Strong problem-solving skills
• Strong customer service orientation
• Demonstrates discretion in handling confidential matters

Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with intern