Territory Office Manager - Nashville, TN

Unum; Brentwood (TN); On-site; USD 46,000 - 86,000; Full time

Benefits offered by this job

Health benefits

Vision and dental insurance

Short & Long-Term Disability

Paid time off

401(k) with employer match up to 5% +

4.5% employer contribution

Student loan repayment options

Tuition reimbursement

Job summary

Unum is seeking a Territory Office Manager to lead the daily operations of the Territory Office and provide direct support to the Territory Sales Manager. The role emphasizes efficient office administration, budget management, and data-driven account handling across the territory.

You will plan and execute territory communications, meetings, and events, while coordinating with partners and ensuring secure handling of sensitive information. A strong background in office management is essential.

Qualifications

• Associates Degree or higher with three or more years of experience as an Office Manager or Administrator.
• Strong MS Office skills and ability to support multiple office operations/communications.
• Excellent time management, organizational, and written/oral communication skills.

Responsibilities

• Oversee daily operation of the Territory Office and support Territory Sales Manager.
• Manage budget and territory data, schedules, and events.
• Coordinate communications, meetings and travel within the territory.

Skills

Time management

Organization

Communication

Multitasking

Problem solving

Customer service

Education

Associates Degree or higher with three or more years of experience as an Office Manager or Administrator

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

Job Posting End Date: November 12

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Benefits

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:

• Award-winning culture
• Inclusion and diversity as a priority
• Performance Based Incentive Plans
• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
• Generous PTO (including paid time to volunteer!)
• Up to 9.5% 401(k) employer contribution
• Mental health support
• Career advancement opportunities
• Student loan repayment options
• Tuition reimbursement
• Flexible work environments
• All the benefits listed above are subject to the terms of their individual Plans.

And that’s just the beginning…

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!

General Summary

The Territory Office Manager plays a critical role in the management of the Territory Office. Expertise is required to effectively interact with customers, sales representatives and other Territory Core Team members. This role is a key member of the Territory Core Team and a valued partner to the Territory Sales Manager (TSM). The Territory Office Manager is responsible for managing the daily operation of the Territory Office and providing direct support to the TSM by adeptly leveraging office systems and procedures. In addition, the Territory Office Manager has Territory-wide responsibilities for providing budget management and formulating existing account management data.

Principal Duties And Responsibilities

Office Management (60%)

• Prioritizes and manages all aspects for the Territory Office, including: maintenance, administration, mailing, shipping, supply and equipment management
• Creates and manages the weekly territory schedule
• Determines the technological and equipment needs of the Territory Office and collaborates with Enterprise partners to fulfill those needs
• Schedules and participates in conference calls with key business partners
• Drives the planning and implementation of Territory Launch Day events
• Ensure security, integrity and confidentiality of data and marketing materials housed in the Territory Office
• Collaborates with territory, regional and Home Office business partners to ensure that business is conducted in a smooth and efficient manner
• Partner with other Core Team members to support territory recruiting and prospecting goals.

Territory Communication & Meeting Planning (25%)

• Partner with TSM to create territory communication strategy and drive the execution of that strategy, including the creation/preparation of a territory newsletter
• Partner with the TSM on the territory’s account management process using internal reporting
• Organize and coordinate territory meetings and events, including: communications, logistics, budget and vendor management
• Coordinate and attend conference calls with key business partners
• Draft and distribute territory-wide leadership communications in partnership with the TSM
• Generate and distribute sales reports
• Create slides and business presentations for delivery by Core Team members
• Interpret customer inquiries and provide appropriate guidance

Assist Territory Sales Manager (15%)

• Partner with the TSM to manage the TSM’s calendar and schedule
• Share weekly sales reports, prospecting activities and recruiting information
• Prepare and distribute information for performance management review sessions
• Schedule and manage TSM business travel and submit expense reports
• Create proposals for TSM as needed
• May perform other duties as assigned

Job Specifications

• Associates Degree or higher with three or more years of experience as an Office Manager or Administrator is preferred
• Computer skills and proficiency in MS Office (Word, Excel, PowerPoint and Outlook) and other software systems to support office various office operations/communications
• Excellent time management skills and ability to work independently and prioritize work
• Strong organizational skills
• Ability to effectively manage multiple tasks and projects
• Excellent written and oral communication skills
• Demonstrates attention to detail
• Strong problem-solving skills
• Strong customer service orientation
• Demonstrates discretion in handling confidential matters

Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

$45,600.00-$86,200.00

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.

Company

Colonial Life