Territory Manager - Route Delivery Driver

Royal Cup, Inc.; Lubbock (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Territory Manager and Route Delivery Driver, where you'll play a crucial role in servicing and expanding a diverse customer base. This position offers the opportunity to master route operations while providing exceptional customer service and representing the company professionally. The ideal candidate will thrive in a dynamic environment, demonstrating strong communication skills and the ability to build lasting customer relationships. With a commitment to excellence and a supportive team culture, this role is perfect for those looking to make a significant impact in the beverage industry and grow their career with a respected leader in coffee and tea distribution.

Qualifications

• Valid driver's license and good driving record are essential.
• Basic proficiency in Microsoft Office is required.

Responsibilities

• Master all aspects of route operations and customer service.
• Achieve set goals for safety and inventory management.

Skills

Customer Service

Route Operations

Communication Skills

Mathematical Calculations

Team Player

Education

High School Diploma or GED

Tools

Microsoft Office

Office Equipment

Job description

At Royal Cup, we embody a winning spirit that extends far beyond friendly competitions and games. We believe in achieving victory in everything we do, and as a united team, we know there is not a challenge we can't conquer.

While luck may play a small role, true success comes from having a clear vision, a strong mission, and unwavering standards. These foundational elements lie at the heart of our employees' ongoing experience as valued “Cuppers.”

Our vision is to become the Chosen Partner to Customers Nationwide, establishing ourselves as the proven industry leader in sourcing, roasting, blending, and distributing exceptional coffee, tea, and affiliated beverages. To accomplish this, we hold ourselves accountable to a set of industry-leading standards that revolve around enhancing our customers' experiences and driving operational excellence. We can’t accomplish this without a dedicated team across the nation who are committed to living out our standards each day.

Our standards are what set us apart. They guide our actions, shape our culture, and fuel our success.

• One Team, One Cup: Respect for one another, our customers, and our prospects. No Silos, each of us working together for the good of the whole.
• VICTORS, Not Victims: Challenges are opportunities in disguise. We are problem solvers who approach obstacles with optimism, turning them into steppingstones for growth and success.
• AS IF: All change happens by the “As If” principle. We act, speak, and think “as if” until we become the embodiment of our vision.
• Patience, Fortitude, and Resiliency: We have the patience to stay on our path and tolerate obstacles until we get the desired outcome, the fortitude to answer why we do what we do, and the resiliency to bounce back from setbacks.
• Nitty Gritty: We maintain an unwavering focus on the tasks at hand, ensuring that what needs to be accomplished today aligns with our longer-term objectives.
• Match Me!: A byproduct of all of our other standards. It is bringing the best version of ourselves to work each day, embodying our standards, and holding everyone around us accountable to them.

Join us, embrace our winning mindset, and embark on a fulfilling career that will leave an indelible mark on our industry and the lives of our customers. Together, we will redefine what it means to be the best.

One Team, One Cup!

Position:

Territory Manager - Route Delivery Driver

Location:

Lubbock, TX

Job Id:

564

# of Openings:

1

COMPANY PROFILE:

Royal Cup, Inc. is the proven leader in sourcing, roasting, blending and providing high-quality coffees and fine teas since 1896 and is the chosen partner for restaurants, hotels, offices and commuters across the country. We are a family-owned business rooted in a longstanding tradition of coffee roasting excellence who takes pride in our unparalleled dedication to customer care.

SUMMARY:

The Territory Manager reports to the Area Manager and is a route sales delivery person with a focus on servicing and expanding our existing customer base. Key business segments serviced by the Territory Manager include offices, professional services, fine dining and casual & family restaurants, hotels & conference centers, coffee shops, resorts and clubs, healthcare facilities, and colleges and universities.

SUPERVISORY RESPONSIBILITIES:

• None.

KEY RESPONSIBILITIES:

• Master all aspects of route operations including best inventory practices, safe-driving, and customer service.
• Achieve goals set by the manager for safety, inventory, schedule compliance and promotions.
• Provide exceptional customer service.
• Represent the company in a professional manner.
• All other duties as assigned.

MINIMUM QUALIFICATIONS:

• High School Diploma or GED.
• A valid driver’s license and good driving record.
• Valid DOT medical card or ability to obtain one during the hiring process.
• Ability to follow instructions and safe operating procedures.
• Proven ability to build and maintain strong customer relationships.
• Ability to work independently while also being a team player with a strong work ethic.
• Professional appearance and demeanor with an outgoing and success-driven personality.
• Basic proficiency in Microsoft Office (Word, Excel) and ability to operate office equipment.
• Strong communication skills, including the ability to read, write, and interpret correspondence.
• Ability to perform basic mathematical calculations (addition, subtraction, multiplication, division).
• Flexibility to work some nights and weekends as needed.
• Willingness to travel and stay overnight occasionally for meetings, training, or work-related events.
• The ability to successfully complete the pre-employment process.

PREFERRED QUALIFICATIONS:

• 1-2 years of experience as a route delivery driver.
• Experience within the foodservice environment.

PHYSICAL REQUIREMENTS:

• The ability to safely climb up and down stairs or ramps at customer locations, and in and out of trucks.
• The ability to sit and walk for extended periods of time.
• The ability to use hand tools and fingering/handling to operate buttons/levers of equipment.
• The ability to push or pull up to 250lbs with the use of hand truck, and lift equipment or product up to 55lbs.
• The ability carry product up to 40lbs.

Discover how we combine our expertise in product, equipment, distribution & service to create a customized beverage solution that is right for your company.