Territory Manager - CRM

Medtronic plc; United States; Hybrid; USD 19,000 - 32,000; Full time

Job summary

Medtronic plc in Mumbai, India is seeking an Area Manager to drive Micra Leadless Pacemaker adoption within the assigned territory. You will build clinical and commercial relationships with cardiology professionals, lead territory planning, and manage accounts to expand patient access to innovative CRM therapies.

Key duties include meeting sales targets, engaging Electrophysiologists and Interventional Cardiologists, delivering physician education, and coordinating with Marketing, R&D, and

Qualifications

• Experience in Cardiac Rhythm Management or exposure to electrophysiology/cardiology therapies.
• Strong sales and key account management experience in medical devices.
• Experience handling multi-state territories and diverse customer segments.

Responsibilities

• Drive achievement of sales targets and business objectives for the CRM portfolio within the assigned territory.
• Engage Electrophysiologists and Interventional Cardiologists to support therapy adoption.
• Develop and maintain strategic relationships with hospitals, distributors, and healthcare institutions.
• Conduct physician education and patient engagement programs to increase understanding of pacing therapies.
• Support clinical discussions and provide case support in OT/Cath Lab settings as needed.
• Identify growth opportunities through territory planning and market assessment.
• Collaborate with Marketing, R&D, and Operations to communicate feedback and market insights.
• Maintain accurate sales reporting, territory documentation, and compliance with requirements.

Skills

Sales experience

Key account management

CRM/Interventional cardiology exposure

Territory management

Education

High School Diploma + 8+ years experience

Associate’s Degree + 6+ years

Bachelor’s Degree + 4+ years

Job description

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

The Cardiac Rhythm Management (CRM) portfolio is focused on advancing patient care through innovative pacing therapies, including the Micra Leadless Pacemaker system. This role supports market development, therapy adoption, and commercial growth by partnering with Electrophysiologists, Interventional Cardiologists, and healthcare institutions to expand access to leadless pacing technology. The position plays a critical role in physician engagement, clinical education, key account management, and territory growth across assigned markets.

This role is based in Mumbai, India and follows a Flex work arrangement. Travel of approximately 35-40% is required to support customer engagement, therapy awareness programs, account management activities, and clinical case support across the assigned territory.

The Area Manager is responsible for driving adoption of Micra Leadless Pacemaker therapy within the assigned territory by building strong clinical and commercial relationships with healthcare professionals and key stakeholders. The role combines sales execution, market development, clinical engagement, and account management to support business growth while enhancing patient access to innovative cardiac rhythm management therapies.

Primary Responsibilities

• Drive achievement of sales targets and business objectives for the Cardiac Rhythm Management portfolio within the assigned territory.
• Engage Electrophysiologists, Interventional Cardiologists, and other healthcare professionals to support adoption of Micra Leadless Pacemaker therapy.
• Develop and maintain strategic relationships with key opinion leaders, distributors, hospitals, and healthcare institutions.
• Conduct physician education, therapy awareness, and patient engagement programs to increase understanding and utilization of leadless pacing therapies.
• Support clinical discussions and provide case support during procedures in Operating Theatre (OT) and Catheterization Laboratory (Cath Lab) settings, as required.
• Identify growth opportunities through territory planning, account analysis, market assessment, and competitive intelligence gathering.
• Collaborate with internal stakeholders including Marketing, Research and Development, and Operations to communicate customer feedback and market insights.
• Maintain accurate sales reporting, territory documentation, training completion, and compliance with business unit requirements.

Required Qualifications

• High School Diploma (or equivalent) AND 8+ years experience
• OR Associate’s Degree AND 6+ years experience
• OR Bachelor’s Degree AND 4+ years experience
• Must have experience in Cardiac Rhythm Management (CRM) OR Exposure to Electrophysiology, Interventional Cardiology, or Structural Heart therapies.
• Strong sales and key account management experience in medical devices.
• Experience handling multi-state territories and diverse customer segments.

Preferred Qualifications

• Experience supporting Cardiac Rhythm Management devices, Transcatheter Aortic Valve Implantation (TAVI), Transcatheter Aortic Valve Replacement (TAVR), or Impella therapies.
• Experience managing corporate and government healthcare accounts.
• Knowledge of cardiac electrophysiology procedures and clinical workflows.
• International Board of Heart Rhythm Examiners (IBHRE) Certified Cardiac Device Specialist (CCDS) certification.
• Experience supporting therapy adoption initiatives through physician education and market development programs.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.