About the Company
Total Filtration Services, Inc. is the largest full-line distributor of filtration products and services in North America. We operate 13 stocking branch locations across the United States with headquarters in Troy, MI, and maintain a national network to manage diverse filtration needs across automotive, aerospace, food and beverage, data centers, chemical, metals, power generation, general industrial, heavy equipment, and oil/gas markets.
Territory
The Territory Manager will cover Eastern Pennsylvania and New York.
Summary
The Territory Manager is responsible for business development within the assigned territory. Responsibilities include utilizing technical expertise to sell deeper into current accounts, acquiring new business accounts, reporting call activity via CRM, and maintaining professional relationships with key customer contacts. Sales across all product lines of filtration are expected.
Responsibilities
- Work within all established safety guidelines and report any unsafe conditions.
- Provide world-class customer service to both internal and external customers.
- Establish rapport and develop solid relationships with key customer contacts and vendors.
- Meet and exceed sales and margin targets, including monthly forecasts and annual budget.
- Prospect for and acquire new business at all volume levels by promoting the total filtration management concept, focusing on accounts with annual volume greater than $5k.
- Maintain and grow sales to existing customer base by understanding each customer’s unique product needs and offering solutions across all disciplines of filtration.
- Organize and prioritize responsibilities to ensure effective and efficient territory coverage.
- Evaluate filter applications for value optimization and solution presentation.
- Complete the required weekly sales call activity, including a minimum of 15 face‑to‑face sales calls during prime selling hours and additional cold calls or prospect phone calls.
- Use CRM software to maintain customer contacts, document sales call activities, record value-added services, and manage opportunities through the sales lifecycle.
- Develop technical skills through company and vendor-sponsored product training.
- Generate timely and accurate quotes using the company’s business system.
- Utilize the TFS catalog and media library for presentations to key purchasing personnel.
- Support company initiatives in marketing, sales, and training.
- Manage compliance regarding implementation of new accounts, including launch of strategic accounts.
- Maintain monthly expense and mileage reports.
- Use auto-generated reports to ensure compliance with pricing, margin, CRM, and other expectations.
- Utilize TFS business systems effectively.
Qualifications
- Excellent oral and written communication skills in English.
- Good attention to detail with timely follow‑up.
- Professional appearance and behavior.
- Solid organizational skills with effective prioritization.
- Strong computer skills, including Microsoft Office (Outlook, Word, Excel).
- Ability to work effectively under pressure and manage multiple assignments simultaneously.
- Effective time management skills.
- Response to deadlines and accessibility.
- Accurate and results-oriented.
- Commitment to exceptional customer service.
- High mechanical aptitude for quick grasp of technical information.
Specific Demonstrated Capabilities
- Proven progressive sales success.
- Effective negotiation skills.
- Ability to build solid professional relationships.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Interpersonal Skills
- “Hunter” mentality with solid closing skills.
- Demonstrates a sense of urgency.
- Solid presentation skills adaptable to audience needs.
- Team player and individual contributor.
- Adaptable to diverse personalities and situations.
Educational and Experience Requirements
- Minimum three years of outside sales experience.
- Four-year college degree preferred.
- High school diploma or equivalent required.
- Filtration, B2B, or industrial sales experience preferred.
Certificates, Licenses, Registrations
Must possess and maintain a valid driver’s license in good standing.
Physical Demands
The physical demands described represent those required to successfully perform essential functions. Reasonable accommodations may be made. Duties include regular standing, walking, sitting, using hands for handling objects, reaching, climbing stairs and ladders, and occasional lifting up to 25 pounds. Vision requirements include close, distance, peripheral, depth perception, and focus adjustment.
Work Environment
Office and field environment.
Travel Requirements
Varies depending on sales territory size; may include overnight stays.
Equal Opportunity Employer
Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristic.