Territory Manager

SRS Distribution Inc.; Kissimmee (FL); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive pay with bonuses

401(k) with company match

PTO and holidays

Medical/dental/vision coverage

FSAs and life insurance

Long-term disability

Employee referral bonus

Job summary

Heritage Pool Supply is seeking a Territory Manager to drive growth in Kissimmee, FL, combining office and field work in a hybrid environment. You will build and retain a client base, develop strategic sales plans, and collaborate with vendors and branch operations to achieve targets.

The role requires 5+ years in customer service within pool/aquatics and proven success in managing large territories, with strong communication and CRM skills. Travel across the territory is expected.

Qualifications

• Minimum 5 years of customer service experience in pool/aquatics industry.
• Proven success in B2B sales with multi‑million‑dollar territories.
• Strong CRM, communication, and sales planning skills.
• Proficiency in Microsoft Office and general computer systems.

Responsibilities

• Expand and retain the customer base by building long‑term relationships with new and existing clients.
• Develop and execute territory and annual sales plans to exceed revenue targets.
• Maintain high levels of customer satisfaction through proactive engagement.
• Promote product offerings and stay current on industry innovations.
• Plan and execute vendor programs and promotions to increase sales.
• Support branch operations to ensure efficient processes and customer service.
• Provide performance reporting and insights to sales leadership.
• Leverage data, business reviews, and digital tools to optimize sales performance.
• Represent the company at industry events and trade shows.

Skills

Customer service

B2B sales

CRM systems

Microsoft Office

Communication

Organizational skills

Education

High school diploma or equivalent

Bilingual

Tools

CRM systems

Sales tracking tools

Microsoft Office

Job description

Position Purpose

Drives sales growth and strengthens customer relationships within an assigned market. This role maximizes revenue from existing accounts while generating new business by engaging customers, vendors, and branch operations. The Territory Manager partners with internal and external stakeholders to deliver excellent service, achieve sales goals, and enhance market competitiveness while delivering measurable results across a multi‑million‑dollar territory.

Key Responsibilities

• Expand and retain the customer base by building long‑term relationships with new and existing clients.
• Develop and execute territory and annual sales plans to exceed revenue targets.
• Maintain high levels of customer satisfaction through proactive engagement.
• Promote product offerings and stay current on industry innovations.
• Plan and execute vendor programs and promotions to increase sales.
• Support branch operations to ensure efficient processes and customer service.
• Provide performance reporting and insights to sales leadership.
• Leverage data, business reviews, and digital tools to optimize sales performance.
• Represent the company at industry events and trade shows.

Direct Manager / Direct Reports

Reports to the Area Sales Manager, District Manager, or equivalent sales leadership. This role has no direct reports.

Travel Requirements

Extensive travel within the assigned territory to support customer relationships, vendor partnerships, and sales initiatives.

Physical Requirements

Requires a combination of office and field work, including extended sitting, frequent movement (walking, bending, stooping), and occasional lifting up to 25 pounds. Requires strong visual acuity and the ability to communicate effectively across in‑person and digital platforms.

Working Conditions

Hybrid work environment supporting both in‑office and remote activity. This is a fast‑paced, deadline‑driven role requiring strong initiative, time management, and the ability to manage multiple priorities while maintaining high standards of customer service.

Minimum Qualifications

• Minimum of 5 years of customer service experience in pool/aquatics industry.
• Proven success in B2B sales, including managing multi‑million‑dollar territories.
• Strong customer relationship management and communication skills.
• Solid understanding of sales strategies and practices.
• Strong organizational and interpersonal skills.
• Proficiency in Microsoft Office and general computer systems.

Educational Requirements

• High school diploma or equivalent required.
• Bilingual required.

Technical Proficiencies

• Ability to learn, promote, and demonstrate products.
• Experience collaborating with vendors on sales programs.

Additional Requirements

• Valid driver’s license with a clean driving record.

Preferred Qualifications

• Experience with territory expansion and market penetration strategies.
• Ability to analyze market trends and customer data to drive decisions.
• Strong vendor and stakeholder relationship management.
• Experience with CRM systems and sales tracking tools.
• Demonstrated problem‑solving ability in competitive environments.
• Additional language proficiency is a plus.

Competencies

• Strong communication and customer relationship skills.
• Ability to manage competing priorities and execute sales plans.
• Knowledge of sales strategies and territory management.
• Collaboration with internal teams and vendors.
• Proficiency with business tools and systems.
• Adaptability and commitment to continuous learning.

Job Location

Heritage Pool Supply - Kissimmee
901 Armstrong Blvd
Kissimmee, FL 34741

Benefits

• Competitive weekly/bi‑weekly pay with discretionary bonuses.
• 401(k) with company match and Employee Stock Purchase Plan.
• Paid time off (vacation, sick, holidays, birthday, floating).
• Medical/dental/vision coverage.
• Flexible spending accounts and company‑paid life and short‑term disability.
• Optional long‑term disability and additional life insurance.
• Employee referral bonus program.

Equal Opportunity Employer

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are a person with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.