Territory Manager

Heritage Landscape Supply Group, Inc.; Fort Wayne (IN); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

401(k) with company match

Employee Stock Purchase Plan

Paid time off

Medical/dental/vision insurance

Job summary

Heritage Landscape Supply Group, Inc. is seeking a Territory Manager to drive sales growth and strengthen customer relationships in Fort Wayne, Indiana. This role involves building and retaining a customer base, executing sales plans, and ensuring high customer satisfaction. Candidates should have a minimum of five years' experience in B2B sales within the landscape or irrigation industries.

The position requires strong communication skills, proficiency in CRM systems, and a high school diploma, with a preference for a Bachelor’s degree. A hybrid work environment is offered with competitive pay and comprehensive benefits.

Qualifications

• Minimum of 5 years of customer service experience in the landscape and irrigation, or pool/aquatics industry.
• Proven success in B2B sales, including managing multi-million-dollar territories.
• Strong customer relationship management and communication skills.

Responsibilities

• Expand and retain the customer base by building long-term relationships with new and existing clients.
• Develop and execute territory and annual sales plans to exceed revenue targets.
• Maintain high levels of customer satisfaction through proactive engagement.

Skills

Customer relationship management

B2B sales

Sales strategies

Organizational skills

Interpersonal skills

Proficiency in Microsoft Office

Education

High school diploma or equivalent

Bachelor’s degree in Business, Marketing, Horticulture or related field

Tools

CRM systems

Job description

Position Purpose

Drives sales growth and strengthens customer relationships within an assigned market. This role maximizes revenue from existing accounts while generating new business by engaging customers, vendors, and branch operations. The Territory Manager partners with internal and external stakeholders to deliver excellent service, achieve sales goals, and enhance market competitiveness while delivering measurable results across a multi‑million‑dollar territory.

Key Responsibilities

• Expand and retain the customer base by building long‑term relationships with new and existing clients.
• Develop and execute territory and annual sales plans to exceed revenue targets.
• Maintain high levels of customer satisfaction through proactive engagement.
• Promote product offerings and stay current on industry innovations.
• Plan and execute vendor programs and promotions to increase sales.
• Support branch operations to ensure efficient processes and customer service.
• Provide performance reporting and insights to sales leadership.
• Leverage data, business reviews, and digital tools to optimize sales performance.
• Represent the company at industry events and trade shows.

Direct Manager / Direct Reports

Reports to the Area Sales Manager, District Manager, or equivalent sales leadership. This role has no direct reports.

Travel Requirements

Extensive travel within the assigned territory to support customer relationships, vendor partnerships, and sales initiatives.

Physical Requirements

Requires a combination of office and field work, including extended sitting, frequent movement (walking, bending, stooping), and occasional lifting up to 25 pounds. Requires strong visual acuity and the ability to communicate effectively across in‑person and digital platforms.

Working Conditions

Hybrid work environment supporting both in‑office and remote activity. This is a fast‑paced, deadline‑driven role requiring strong initiative, time management, and the ability to manage multiple priorities while maintaining high standards of customer service.

Minimum Qualifications

• Minimum of 5 years of customer service experience in the landscape and irrigation, or pool/aquatics industry.
• Proven success in B2B sales, including managing multi‑million‑dollar territories.
• Strong customer relationship management and communication skills.
• Solid understanding of sales strategies and practices.
• Strong organizational and interpersonal skills.
• Proficiency in Microsoft Office and general computer systems.

Educational Requirements

High school diploma or equivalent required.

Bilingual (English/Spanish) Preferred But Not Required

• Bilingual proficiency is preferred but not required.

Technical Proficiencies

• Ability to learn, promote, and demonstrate products.
• Experience collaborating with vendors on sales programs.

Additional Requirements

• Valid driver’s license with a clean driving record.

Preferred Qualifications

• Experience with territory expansion and market penetration strategies.
• Ability to analyze market trends and customer data to drive decisions.
• Strong vendor and stakeholder relationship management.
• Experience with CRM systems and sales tracking tools.
• Demonstrated problem‑solving ability in competitive environments.
• Additional language proficiency is a plus.

Preferred Education

Bachelor’s degree in Business, Marketing, Horticulture, or a related field.

Minimum Years Of Work Experience

• Minimum of 5 years of sales experience.
• Proven success selling in a B2B environment within the landscape and irrigation/pool industry.
• Experience managing and growing a multi‑million‑dollar territory.

Certifications

• Industry certifications (e.g., Irrigation Association, Landscape certifications) preferred.
• State-specific licensing, if applicable, is a plus.

Competencies

• Strong communication and customer relationship skills.
• Ability to manage competing priorities and execute sales plans.
• Knowledge of sales strategies and territory management.
• Collaboration with internal teams and vendors.
• Proficiency with business tools and systems.
• Adaptability and commitment to continuous learning.

Job Location

3228 Congressional Parkway, Fort Wayne, IN 46808

Equal Employment Opportunity

SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at 855.556.3221, or by email to [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

Benefits

Competitive weekly/bi‑weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company‑paid life and short‑term disability, plus optional long‑term disability, and additional life insurance. All benefits subject to eligibility.