Territory Manager

TOTAL Deutschland GmbH; Guaynabo (PR); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Assurance vie

Assurance invalidité courte et longue

Plan d’épargne retraite (matching)

Job summary

TotalEnergies Marketing Puerto Rico recherche un Territory Manager. Vous travaillerez au bureau avec des déplacements fréquents chez les clients à Porto Rico et occasionnels vers le centre de formation et le terminal.

Vous serez chargé d’atteindre les objectifs mensuels et de renouveler les contrats de stations, tout en optimisant le portefeuille et les revenus. Le candidat idéal possède au moins 3 ans d’expérience, maîtrise l’anglais et l’espagnol et sait utiliser les outils Microsoft Office.

Qualifications

• Diplôme ou expérience significative en gestion stratégique, ventes, marketing et administration.
• Connaissance du réseau de vente au détail et des activités commerciales et marketing.
• Maîtrise de l’anglais et de l’espagnol, à l’oral et à l’écrit.
• Maîtrise de Microsoft Office (PowerPoint, Excel, Word).

Responsibilities

• Gérer les relations Retail/Dealer pour protéger les intérêts de l’entreprise et assurer des partenariats durables.
• Construire et entretenir des relations mutuellement bénéfiques avec les distributeurs et les dealers.
• Animer le portefeuille pour atteindre les objectifs annuels de ventes de carburant et de loyer.
• Conduire des campagnes et promotions selon les plans de l’entreprise et veiller à leur rentabilité.
• Veiller au respect des politiques et procédures et à la conformité contractuelle.

Skills

Anglais courant

Espagnol courant

Communication efficace

Tools

Microsoft Office

PowerPoint

Excel

Word

Job description

Domaine Commerce

Type de contrat CDI

Expérience Minimum 3 ans

To support our Network department operations while performing the tasks mentioned above, the Territory Manager will be working in an environment that:

• Very competitive environment: The retail market has changed significantly during the past years with the introduction of new players and changes in the pricing structure of the wholesalers in the industry. Despite low pump prices (, the market is so far led by prices, where a difference makes a big difference for the final clients.
• Semi-regulated market, whereby law it is forbidden to interfere in the station’s management.
• The market is highly sensitive to environmental matters.
• The country crossing a huge financial crisis.
• The following physical demands are required, but not limited to extensive driving, working under pressure, and long sitting hours. In some cases, kneeling.
• Require the use of personal protective equipment (PPE) when visiting projects.
• This job is performed in a generally clean and healthy environment (office environment).
• This position is primarily based on an office environment, with frequent visits to clients across Puerto Rico and occasional visits to the training center and terminal. While at the office the role involves exposure to open spaces, as well as essential physical requirements including seating, standing, bending, and fine finger dexterity due to frequent use of computers and keyboards. Physical effort may include lifting objects up to 10 pounds intermittently. The position may necessitate contact outside standard work hours. Limited travel outside Puerto Rico may be required.
• Occasionally, travel outside Puerto Rico (PR) can be required for training and/or special project assignments.
• Ensure achievement of the monthly sales targets (volumes, GMVC, rents, fixed costs, receivables, capital employed, etc.).
• Renew the stations' contracts in a profitable manner, and optimize the stations' portfolio (develop S1/S2; close S4; sell S5 for non-fuel use)
• Ensures that all retail practices are implemented within the target.
• Obtaining, analyzing, and maintaining the database on the network market, i.e. Size, market shares, competitor activity, etc.
• Observe and apply TotalEnergies Marketing PR Corp. Quality Policy & HSE Charter.
• Creates a positive work environment.
• Confidentiality: The position has access to company private/confidential information such as strategic planning, costs, sales, rents, market share, etc.
• Ensures that all retail practices are implemented within the target.

We will accept applications for this job opening until Wednesday, September 16, 2026.

To support the Network department the Territory Manager will be working to meet the department’s milestones by:

Health, Safety, Environmental and Quality (HSEQ)

• Maintain awareness of health, safety and environmental hazards and risks.
• Make sure all golden rules are complied with.
• Check that all safety equipment is always present (extinguishers...).
• Carry out stock controls to check product quality and avoid spillages.
• Effective implementation of all Environmental & Controls Policies.
• Ensure Superior Site Operations and Customer Service Standards.
• HACCP: - Integrate hygiene controls into periodic inspections and report deviation.

Contracts

• Manage Retailer / Dealer relationships to ensure that company interests are protected.
• Build and sustain a mutually beneficial relationship with dealers.
• Responsible for identifying and taking immediate action when dealers deviate from the contract.
• Responsible for completing the qualification process once a new dealer candidate is identified.
• Renew dealer contracts and leases in a timely manner.
• Enforce, monitor, and follow-up with dealers to ensure guarantee bonds and insurance policies are in place and not expired.
• Perform motor fuel reconciliation and inspections as required.
• Enforce hours of operations as per dealer’s agreements.
• Communicate immediately to management all relevant information concerning dealers' actions that could potentially have a negative impact on company operations.
• Stay abreast of Petroleum laws and regulations, (DACO, PMPA).

Profitability

• Responsible for annual objectives on fuel sales and rent income. The objectives must be followed on a daily and monthly basis.
• Build action plans to increase sales and incomes.
• Make sure his/her portfolio profitability is constantly improving.
• Understand Dealer Profit and Loss (P&L).
• Ensure Site Profitability is Maximized
• Conduct a price survey of lubes via PriceInsight and of fuels as required.
• Provide Dealer Counseling to Ensure Site Competitiveness — As necessary.
• In charge of money collection and debt recovery daily.
• Ensure credit terms and payment terms are met by the dealer or take necessary actions to enforce company policies.
• Manage and coordinate effective internal & external interfaces to maximize business performance and capitalize on market opportunities such as but not limited to Salesforce and Tempo.
• Seek that all sites accept the following method of payment: credit & debit cards, fleet & prepaid Total cards.
• Responsible for the implementation and execution of all company plans & promotions.
• Collect and Report C-Store Sales before the 10th day of each month to Non-Fuel Manager
• Follow up on all maintenance and repairs for the sites.

Development

• Identify the potential of existing sites for new projects.
• Keep Management informed of all activities related to retailers and the retail market.
• Identify potential high-potential sites to brand TotalEnergies.

Other

• Other tasks as assigned by management.

The requirements for this position are as follows:

• Degree or significant experience in the disciplines of strategic management, sales, marketing, and administration.
• Working knowledge and experience in retail network, commercial, and marketing activities.
• Fluent in English and Spanish, written and spoken.
• Proficient knowledge of Microsoft Office (PowerPoint, Excel, Word)
• Know and Observe TotalEnergies Quality Policy & HSE Charter.
• Possess a valid PR driver’s license.
• Ability to work in a fast-paced environment.

At TotalEnergies Marketing Puerto Rico (TEMPR), we like to create something special for our team members. Work is why we are here, but the benefits are important as well:

• Life Insurance
• Short-term and long-term disability insurance
• Savings Retirement Plan (match dollar to dollar) up to 7%
• Holidays
• Teleworking policy based on job position.

We are an Equal Employment Opportunity Employer and take affirmative Action to recruit Women, Protected Veterans, and Individuals with Disabilities.

TotalEnergies Marketing Puerto Rico is a French company with a presence in Puerto Rico since 2004, by consolidating its offer in the fuels and lubricants business, including an aviation terminal in St. Thomas. The company has 200 service stations between Puerto Rico and the island of St. Thomas; and 68 convenience stores under the Bonjour brand. TotalEnergies Marketing Puerto Rico is the leader in the commercial and industrial sector of fleet management solutions, through the TotalEnergies Fleet Card, which seeks to accompany the client in optimizing their operations. In addition, a wide range of products and services is offered in the lubricants segment, with high-performance levels to extend the life of your equipment/auto and reduce fuel consumption. Our employees and customers are an integral part of our operation for its success.