Territory Manager

SRS Distribution Inc.; New Berlin (WI); Hybrid; USD 65,000 - 110,000; Full time

Benefits offered by this job

Competitive weekly pay

401(k) with company match

Paid time off

Job summary

SRS Distribution Inc. in the United States seeks a Territory Manager to drive growth and deepen customer relationships across a multi‑million‑dollar territory.

You will expand the customer base, develop sales plans, and work with branch operations to deliver exceptional service while achieving revenue targets. This role combines office and field work in a hybrid structure, with extensive travel within the territory.

Qualifications

• Minimum of 5 years of customer service experience in landscape and irrigation, or pool/aquatics industry.
• Proven success in B2B sales, including managing multi-million-dollar territories.
• Strong customer relationship management and communication skills.
• Solid understanding of sales strategies and practices.
• Strong organizational and interpersonal skills.
• Proficiency in Microsoft Office and general computer systems.

Responsibilities

• Expand and retain the customer base by building long-term relationships with new and existing clients.
• Develop and execute territory and annual sales plans to exceed revenue targets.
• Maintain high levels of customer satisfaction through proactive engagement.
• Promote product offerings and stay current on industry innovations.
• Plan and execute vendor programs and promotions to increase sales.
• Support branch operations to ensure efficient processes and customer service.
• Provide performance reporting and insights to sales leadership.
• Leverage data, business reviews, and digital tools to optimize sales performance.
• Represent the company at industry events and trade shows.

Skills

Customer service

B2B sales

CRM proficiency

MS Office

Communication

Time management

Education

High school diploma

Tools

CRM systems

Sales tracking tools

Job description

Position Purpose

Drives sales growth and strengthens customer relationships within an assigned market. This role maximizes revenue from existing accounts while generating new business by engaging customers, vendors, and branch operations. The Territory Manager partners with internal and external stakeholders to deliver excellent service, achieve sales goals, and enhance market competitiveness while delivering measurable results across a multi‑million‑dollar territory.

Key Responsibilities

• Expand and retain the customer base by building long‑term relationships with new and existing clients.
• Develop and execute territory and annual sales plans to exceed revenue targets.
• Maintain high levels of customer satisfaction through proactive engagement.
• Promote product offerings and stay current on industry innovations.
• Plan and execute vendor programs and promotions to increase sales.
• Support branch operations to ensure efficient processes and customer service.
• Provide performance reporting and insights to sales leadership.
• Leverage data, business reviews, and digital tools to optimize sales performance.
• Represent the company at industry events and trade shows.

Direct Manager / Direct Reports

Reports to the Area Sales Manager, District Manager, or equivalent sales leadership. This role has no direct reports.

Travel Requirements

Extensive travel within the assigned territory to support customer relationships, vendor partnerships, and sales initiatives.

Physical Requirements

Requires a combination of office and field work, including extended sitting, frequent movement (walking, bending, stooping), and occasional lifting up to 25 pounds. Requires strong visual acuity and the ability to communicate effectively across in‑person and digital platforms.

Working Conditions

Hybrid work environment supporting both in‑office and remote activity. This is a fast‑paced, deadline‑driven role requiring strong initiative, time management, and the ability to manage multiple priorities while maintaining high standards of customer service.

Minimum Qualifications

• Minimum of 5 years of customer service experience in landscape and irrigation, or pool/aquatics industry
• Proven success in B2B sales, including managing multi‑million‑dollar territories
• Strong customer relationship management and communication skills
• Solid understanding of sales strategies and practices
• Strong organizational and interpersonal skills
• Proficiency in Microsoft Office and general computer systems

Educational Requirements

High school diploma or equivalent required. Bilingual (English/Spanish) preferred but not required.

Technical Proficiencies

• Ability to learn, promote, and demonstrate products
• Experience collaborating with vendors on sales programs

Additional Requirements

• Valid driver’s license with a clean driving record

Preferred Qualifications

• Experience with territory expansion and market penetration strategies
• Ability to analyze market trends and customer data to drive decisions
• Strong vendor and stakeholder relationship management
• Experience with CRM systems and sales tracking tools
• Demonstrated problem‑solving ability in competitive environments
• Additional language proficiency is a plus

Certifications

• Industry certifications (e.g., Irrigation Association, Landscape certifications) preferred
• State‑specific licensing, if applicable, is a plus

Competencies

• Strong communication and customer relationship skills
• Ability to manage competing priorities and execute sales plans
• Knowledge of sales strategies and territory management
• Collaboration with internal teams and vendors
• Proficiency with business tools and systems
• Adaptability and commitment to continuous learning

Job Location

Job Location: National Structure - New Berlin 16314 W Glendale Drive New Berlin, WI 53151

Equal Employment Opportunity (EEO) Statement

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

Benefits

• Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short‑term disability, plus optional long‑term disability, and additional life insurance.
• Competitive salaries for all team members paid weekly 401(k) Retirement Plan with company matching Employee Stock Purchase Plan Paid Vacation, Sick Time, Holidays, Birthday, and Floating Holidays Paid Parental Leave Medical, Dental and Vision Benefits Flexible and Dependent Care Spending Accounts Company paid Life insurance and Short-Term Disability Additional Life Insurance and Long-Term Disability also offered Safety Program with Bonuses for our Drivers Employee Referral Bonus Program

Company Overview

SRS Distribution Inc., a wholly owned subsidiary of The Home Depot, consists of a family of industry‑leading, independent roofing distributors. SRS has grown rapidly through acquisitions and the opening of multiple new locations since the February 2008 inception. This continual growth has established SRS as one of the fastest growing building products distribution companies in the U.S. The goal of SRS is to form the strongest national network of independent roofing and building product distributors with the most talented team of people working together to deliver the industry's best products and services. In addition to our commitment to customer focus, SRS strives to become the preferred employer in the industry with highly motivated and engaged employees operating in an entrepreneurial culture where the corporate office works for the field and not the reverse. Make money, have fun and give back with us! Find out more at www.srsdistribution.com.