Territory Development Manager - Jacksonville

Unilever; Jacksonville, Northern (FL, KY); Hybrid; USD 80,000 - 120,000; Full time

Job summary

Unilever Food Solutions is seeking a Territory Development Manager for the UFS North America team, based in Jacksonville, Florida. You will drive sustainable growth by engaging Operators, Local Chain Accounts and Trade Partners across the territory, delivering turnover, reach, penetration and digital engagement.

You will execute multi-touchpoint strategies, translate insights into solutions, prepare recommendations for menus and operations, and support promotions with distributors to drive

Responsibilities

• Demand Creation: Operators and Local Chain Accounts
• Engage with Local Chain Account and Operator Customers, and be accountable for delivering business targets for the assigned Territory including Turnover, Reach & Penetration & digital, FPO (Fully Profiled Operators), Digital Engagement, Demos, Sampling etc.
• Execute CBP (Customer Business Plans), Win & Retain funnel, Contact Matrix and execute Multi touchpoint contact strategy on and off-line.
• Ability to convert Business Insights to Solution Selling to highlight Unilever’s ability to be ahead of the food trends.
• Gain insight and lead your customers to the right solution by preparing recommendations specific to their menu, kitchen operation and consumer.
• Demand Creation: Distributors/Trade Partners
• Develop and execute Joint Business Planning (JBPs) with Selected Trade partners including Trade Term agreements, Sell out activities and DSRs & Trade team engagement & KPIs.
• Engage trade customers to gain alignment for Secondary Sales Data (SSD) partnerships with proof of value addition.
• Close collaboration with Food Solutions Trade & eComm team to implement promotions by ensuring adequate stock availability and customer related activity to drive Sell-out.
• Ensure timely submission & settlement of distributor trade claims.
• Digital & Data
• Responsible for 100% engagement on automated warm leads & targeted leads driven via CRM.
• Drive conversion of leads in territory.
• Accountable for penetration strike rate target achievement based on automated Accounts & SKU prioritization.
• Drive digital buying behavior via ecommerce platforms (Webshop/trade Partner Webshop/pure players).
• Drive Social Media Engagement & attendance of UFS Webinars CRM Tool.
• Data Enrichment – continuously enrich all operator data to ensure personalized content.
• Implement Omni channel (On and Offline) contact strategy for your territory.

Job description

Foods Job Description

Earlier this year, Unilever announced an agreement to combine its Foods business with McCormick & Company, creating a scaled global flavour powerhouse. The proposed combination would bring together iconic Foods brands, including Hellmann’s and Knorr, with McCormick’s portfolio to create a global leader across spices, seasonings, condiments and complementary food categories, supported by strong retail and foodservice platforms. McCormick brings more than 135 years of heritage, a presence in 150+ countries and territories, and a portfolio of trusted brands. The transaction remains subject to regulatory approvals and other customary closing conditions, with completion estimated for mid-2027.

We are looking for Territory Development Manager to join the UFS North America business based in Jacksonville, Florida.

KEY RESPONSIBILITIES

About the Role

As a Territory Development Manager, you will be responsible for driving sustainable business growth via Operators, Chains and Trade Partner engagement. You are accountable for delivering business targets and executing a multi touchpoint contact strategy online and face to face for generating demand for Food Solutions Products as you deliver a seamless customer experience.

• Demand Creation: Operators and Local Chain Accounts
• Engage with Local Chain Account and Operator Customers, and be accountable for delivering business targets for the assigned Territory including Turnover, Reach & Penetration & digital, FPO (Fully Profiled Operators), Digital Engagement, Demos, Sampling etc.
• Execute CBP (Customer Business Plans), Win & Retain funnel, Contact Matrix and execute Multi touchpoint contact strategy on and off-line.
• Ability to convert Business Insights to Solution Selling to highlight Unilever’s ability to be ahead of the food trends.
• Gain insight and lead your customers to the right solution by preparing recommendations specific to their menu, kitchen operation and consumer.

• Demand Creation: Distributors/Trade Partners
• Develop and execute Joint Business Planning (JBPs) with Selected Trade partners including Trade Term agreements, Sell out activities and DSRs & Trade team engagement & KPIs.
• Engage trade customers to gain alignment for Secondary Sales Data (SSD) partnerships with proof of value addition.
• Close collaboration with Food Solutions Trade & eComm team to implement promotions by ensuring adequate stock availability and customer related activity to drive Sell-out.
• Ensure timely submission & settlement of distributor trade claims.

• Digital & Data
• Responsible for 100% engagement on automated warm leads & targeted leads driven via CRM.
• Drive conversion of leads in territory.
• Accountable for penetration strike rate target achievement based on automated Accounts & SKU prioritization.
• Drive digital buying behavior via ecommerce platforms (Webshop/trade Partner Webshop/pure players).
• Drive Social Media Engagement & attendance of UFS Webinars CRM Tool.
• Data Enrichment – continuously enrich all operator data to ensure personalized content.
• Implement Omni channel (On and Offline) contact strategy for your territory.

Who We Are

Unilever Food Solutions (UFS) is the €3bn+ foodservice division of Unilever. It leads the dynamic Food Service market across its categories and has ambitious growth objectives, marketing a range of professional food and beverage products and services to operators across 72 countries. UFS prides itself on creating value for its customers through culinary solutions and improving the food experience for everyone from distributors and operators to diners and consumers.

UFS is accelerating its digital transformation to fuel growth through data driven and technology enabled Go-to-Market (GtM) capabilities. Our global ambition is to reach to 3 million operators by 2030 via an online & off-line contact strategy. Within the US, the focus of UFS Customer Development and Marketing is to engage with customers in unique and specific ways to generate demand for our professional brands and create long term value for our partners.

Purpose of the Role

As a Territory Development Manager, you will be responsible to drive sustainable business growth via Independent Operators, and Trade Partner engagement. You will be part of a multi-touchpoint integrated digital ecosystem to drive growth with new customers (Reach) & current customers (Penetration). You will use data and CRM tools to plan and execute sales calls to establish yourself as a valuable partner and grow market share in your territory.

You will be accountable for delivering business targets like Sales Growth, Reach & Penetration, Digital Engagement, and customer presentations with both Operators and Distributor Trade Partners. You are responsible to execute Multi touchpoint contact strategies online and face to face for generating demand for Food Solutions Products & deliver great customer experience. You will provide virtual culinary consultation to targeted operators.

It’s a role where the right individual can really make a difference.

Demand Creation: Operators and Local Chain Accounts

Engage with Local Chain Account and Operator Customers, and be accountable for delivering business targets for the assigned Territory i.e. Turnover, Reach & Penetration & digital, FPO (Fully Profiled Operators